Augmenting human insights and striking an appropriate balance between maximizing work output and managing the emotional complexities inherent in workers’ compensation cases and claims is essential.

Trustpair cofounder Baptiste Collot delves into the evolving landscape of vendor payment fraud, AI’s role in facilitating this crime, and how his company is combating the threat.

Despite challenges related to cost, data quality, and bias, 66% of insurers plan to adopt AI in their operations this year, according to an EAIC survey.

One of the most difficult areas for regulators trying to determine whether AI is being used ethically is the issue of transparency.

Insurance CROs are optimistic about their ability to shore up their operational defenses in 2024 despite global economic headwinds, and complex emerging risks, EY/IIF survey finds

The rise of generative AI and Large Language Models (LLMs) heralds a new era in cyber risk, potentially enabling more effective and widespread cyber-attacks, warns a recent report from Lloyd’s.

Conning survey reveals a surge in AI adoption within the insurance industry, with large language models leading the tools being explored for sales, underwriting, and claims processing.

The new president of RIMS is excited to give back to the profession, but he also wants to retain a focus on his job and his family.

The insurance landscape will continue to evolve as leaders predict we will see a focus on hyper-personalization, embedded insurance, and the humanization of AI.

Just how relevant is the future of artificial intelligence to the workers’ comp industry?