At RISKWORLD 2024, Jean Feldman, senior director of managed care at Sentry Insurance, sat down with Risk & Insurance to talk behavioral health in workers’ comp.
The Whole Worker model is placing the injured worker at the center of care, taking into account their emotional wellbeing and working to create a sense of calm to their anxiety-inducing injuries.
Mike Hessling, Gallagher Bassett’s CEO, North America, discusses the company’s commitment to service excellence, its unique approach to talent acquisition, and the potential risks and rewards of incorporating AI into the claims process.
Augmenting human insights and striking an appropriate balance between maximizing work output and managing the emotional complexities inherent in workers’ compensation cases and claims is essential.
With a presence in all 50 states and an increasing number of kids to reach, Kids’ Chance seeks leaders to advance the national community and its mission.
In workers’ comp, quick and seamless care produces the best outcomes for injured workers and employers, but the process is rife with opportunities for delay, creating stress for all parties. Three frontline workers share how they navigate those challenges, and what motivates them in their roles coordinating care for injured workers.
Catastrophic injuries can have lasting effects on workers’ physical and mental health, making recovery a long and often complicated process. Following these best practices gives case mangers the best chance of delivering optimal outcomes for all stakeholders.
COVID-19 has prompted changes in workers’ compensation coverage to include the virus as a compensable illness in many jurisdictions, prompting a broader consideration of how to permanently extend coverage for contagious diseases.