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From the death of Clayton Christensen and the surprising results of the recent Academy Awards, risk management truths emerge.
Until the MLB changes rules that leave fans and players vulnerable to injury, it faces potential liability.
In looking for the genesis of fraud and moral hazards, perhaps the search should start with the corporate culture.
When incidents occur, risk investigations require textbook fairness, transparency, cooperation, impartiality and confidentiality.
Checks and balances for gun control? I think in my world they call that risk management.
A more collaborative approach to claims is well suited to meet the over-arching goal of a healthy, productive workforce.
Customer satisfaction and customer complaint data should be used as a proactive risk mitigation tool.
Only in U.S. health care can you be charged for a service foisted upon you while unconscious. A different model could fix that.
Risk professionals know to separate cell phones for life and work. It’s schizophrenic really, but ever so intelligent.
Like any risk, “worry” can stagnate your business and should be managed.
Performing root cause analysis of health care mistakes should be a trained, specific, skill set.
Public risk management requires stamina and endurance regardless of the political season’s veiled threats and promises
Self-driving cars will offer safety and other conveniences, but we will lose some fun along the way.
Make no mistake, the Internet of Things will present staunch challenges for the insurance industry.
Being in China when the Tianjin explosion occurred left me pondering the insurance implications.
Expanding powers of analytics are fine and good. But without the wisdom of experienced risk managers, they’re not much good at all.
Excluding pharmacists from key pharmacy-related decisions in workers’ compensation just doesn’t make sense.
Simply having lots of data gets us nowhere. We need a different approach.
Wishes for a wet winter may lead to unexpected catastrophe.
The only failure in improvement is choosing not to improve. Continuous improvement should always be the goal.
The sixth chapter in Grace Crickette’s Risk Insider series on implementing enterprise risk management.