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As AI reshapes the claims landscape, one executive explains how data-driven tools are enhancing — not replacing — the judgment and empathy that define exceptional claims handling.
To meet the challenges of the future, organizations must focus on education.
The legacy of Joan Rivers could be a more open, honest discussion about medical outcomes.
Local governments must be open and accessible. They also have the highest rates of injuries.
An insurance veteran shares 13 rules for risk management success.
Rite Aid’s Ryan McGuinness sees reasons to be optimistic about the U.S. economy.
Companies must understand what data is at risk, as well as realize the financial impact of a breach.
An effective insurance program must fit your organization’s needs for tomorrow as well as today.
The Greenbrier Cos. Inc.’s Donna Tyner says a key part of risk management’s appeal is that it’s always brand new.
Good documentation in claims files is a key best practice.
The Joan Rivers case demonstrates how medical outcomes often defy simple or conclusive explanations.
JPMorgan Chase ducks reputational harm from a cyber intrusion.
The NFL’s reputation issues are front and center.
A side effect of the ACA is increased billing pressure on the workers’ comp industry. Beware of rising costs.
The second chapter in Grace Crickette’s Risk Insider series on implementing enterprise risk management.
WC professionals should help slay the dragon, not facilitate the creation of new addicts.
Employers need to prepare to view case files effectively.
Nancy Chambers is bolstered by the inspiration of her mother, now 90, who was born in a log cabin.
The adoption of risk standard ISO31000 is at an all-time high, but U.S take-up lags behind.
Roger Andrews on playing dodgeball in the barn rafters.
In the wake of the Napa earthquake, these tips will help with impending claims.