In-person meetings used to be a staple of the insurance buying process. COVID-19 has forced underwriters and insureds to get creative when it comes to building relationships and pricing risks.
Whether you call it a Silver Tsunami, a brain drain or simply retirement, the mass exit of Baby Boomers from the workforce is bound to have major repercussions for the workers’ comp industry.
Collectively, the experience of COVID-19 has shown us that the way we work and our relationship to our employers is dynamic, at times precarious and inherently malleable.