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Robins Insurance Broker Matthew Clements Recognized as a 2024 Hospitality Power Broker

Topics: Hospitality

Matthew Clements, Insurance Advisor, Robins Insurance

Matthew Clements, CLCS
Insurance Advisor
Robins Insurance, Nashville, Tenn.

The beautiful thing about a number of our hospitality Power Broker winners this year is that they started out working in the
restaurant business themselves. Sometimes, you have to work in a field from the ground up to really know it and be effective in it.

IOA’s Andy Pettise started as a dishwasher when he was 13. His colleague and fellow Power Broker Greg Massey was waiting tables at a Denny’s at the age of 16.

So it is with 2024 Power Broker Matthew Clements, who started out in food distribution sales and went on to obtain a Bourbon Stewardship Certification.

To his clients, Clements is someone they can trust. The way they talk about him, he sounds like someone who’s right by their side as they navigate their way. So how is he on customer service? And by that we mean, mostly, how responsive is he? We asked one of his clients.

“Oh God — a 10,” is how the client answered. “If he doesn’t answer or his team doesn’t answer, they get back to us immediately,” the client said.

“Like any other business, we have had our moments when we have needed him, and he has been with us every step of the way,” the client added.

“He has been more hands-on than anybody that I have worked with in the past,” said Jon Murray, owner of Noko LLC. “I refer him to other restaurateurs and business owners on a regular basis. If anybody calls me and asks, ‘Who should I use?’ or ‘Who should I reach
out to?’ Matthew is the only one that I recommend.”

All 2024 Power Broker Winners

2024 Hospitality Power Broker Winners and Finalists


What is a Power Broker?

A Risk & Insurance Power Broker® is an individual who stands out among their peers for the exceptional client work they have delivered over the past year. While brokers play many key roles in the insurance industry and risk profession, a Power Broker® award recognizes problem solving, customer service and industry knowledge.

Our goal is to broadly recognize and promote outstanding risk management and customer service among the brokerage community.

Who selects the winners?

Power Brokers are selected by risk managers based on the strength of the testimonials they provide to a team of 15 Risk & Insurance editors and writers.

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