Marsh Broker Steve Wagner Recognized as a 2021 At Large Power Broker
Steve Wagner, Vice President Claims Advocacy, Marsh
Steve Wagner has many strengths as a broker, including commitment and dedication to his clients, impeccable customer service, and deep and constantly growing knowledge of the industry.
“Steve has been a terrific addition to our account since coming on board a couple of years ago,” said Dan Salk, president of Michigan Universities Self Insurance Corporation.
“He’s extremely responsive,” said Andy Adams, senior risk manager at Kraft Heinz. “I know that I don’t ever have to follow up with him. He’s on top of it … And I know that I’m going to get a response very quickly. It’ll be very thorough. It’ll be exactly what I need.”
A third client feels similarly: “It is very clear that he’s had an extensive background in claims management, which I think helps a ton. Also, the business relationship tie-in that he brings is very helpful,” said the client.
Combined, these strengths add up to one more: His clients love him.
“I can’t say enough great things about Steve … He’s just a total team player,” said one client.
“He’s incredibly dedicated. He makes me feel like I’m his only client, and that’s a very special feeling,” said Adams.
“I know that in Steve, I have the best work comp claims rep in the Midwest … because of what he accomplishes, with respect to our claims handling, work comp in particular, because the outcomes I get as a client. I know that he’s the best, and there’s nobody else I’d want helping me.”
What is a Power Broker?
A Risk & Insurance Power Broker® is an individual who stands out among their peers for the exceptional client work they delivered over the past year. While brokers play many key roles in the insurance industry and risk profession, a Power Broker® award recognizes problem solving, customer service and industry knowledge.
Our goal is to broadly recognize and promote outstanding risk management and customer service among the brokerage community.
Who selects the winners?
Power Brokers are selected by risk managers based on the strength of the testimonials they provide to a team of 15 Risk & Insurance editors and writers.