Marsh Broker Lauren Cisco Recognized as a 2019 Technology Power Broker
Lauren Cisco, Senior Vice President, Marsh
Marsh’s Lauren Cisco gets top grades from top-flight organizations: The University of California, Dell Technologies and Symantec Corp.
“I’m not looking for someone to place my insurance, I’m looking for an expert,” said Julie Young, director, business risk management and insurance for Dell Technologies.
“I need to be educated enough to understand my coverage and how it will respond … there’s so much going on in that space [in this case, cyber coverage].
“It’s typical for tech companies to have small risk management departments,” she added. “We’re a two-person department; we really do rely on our partners to be an extension of our department,” she said.
For Dell, Cisco was a partner and then some. Dell is a complex organization with a complex cyber and errors and omissions insurance program.
In 2018, the company needed to evolve coverage to match expanded risk, deviations in market appetite and cost increases in the large technology sector.
Cisco and her colleagues were able to patch a program that saw tens of millions in capacity that needed to be replaced. Her work resulted in expanded cover throughout the program, maintaining all but three incumbent insurers and forging relationships with four new carriers.
“I don’t like to waste time,” Young continued. “Lauren came on and was very personable, she knows the markets and she managed the timeline expertly. I thought I was organized, but she takes it to the next level.”
A Risk & Insurance Power Broker® is an individual who stands out among their peers for the exceptional client work they delivered over the past year. While brokers play many key roles in the insurance industry and risk profession, a Power Broker® award recognizes problem solving, customer service and industry knowledge.
Our goal is to broadly recognize and promote outstanding risk management and customer service among the brokerage community.
Who selects the winners?
Power Brokers are selected by Risk Managers based on the strength of the testimonials they provide to a team of 15 Risk & Insurance editors and writers.