Marsh Broker Cari Hernandez Recognized as a 2020 Hospitality Power Broker

Topics: Hospitality

Cari Hernandez, Senior Vice President, Marsh

Cari Hernandez
Senior Vice President
Marsh, Los Angeles

When your personal work philosophy is “client first, every day, all day,” it’s hard to go wrong. That’s how Cari Hernandez — a proponent of “walking a mile in her clients’ shoes” — sees the world.

In one case, Hernandez and her team worked with a private equity client looking to consolidate the insurance programs for each of its portfolio of hotels under one property program umbrella to gain efficiencies and contract certainty. Hernandez and Marsh procured a multi-year property program that saved the client a substantial amount of premium.

When a large hotel portfolio client came to Marsh with concerns about its entire insurance program, Hernandez and her team identified a better program structure, product and access point via creative thinking and strategy with the Asian markets and delivered a cost-effective approach that provided the amount of risk transfer this client wanted.

Tricia Needham, executive vice president/general counsel, Strategic Hotels & Resorts, is a lawyer by training but “fell into insurance.” She was very happy to have Hernandez there to catch her.

“It was trial by hellfire; Cari has been my guru and instructor, guiding me through the learning process,” Needham said. “What I value the most in Cari is she’s a true fiduciary; she works 100% for my benefit. Most of all, Cari tells the me the truth. She has the personal qualities I really value.”

All 2020 Power Broker Winners

2020 Hospitality Power Broker Winners and Finalists

What is a Power Broker?

A Risk & Insurance Power Broker® is an individual who stands out among their peers for the exceptional client work they delivered over the past year. While brokers play many key roles in the insurance industry and risk profession, a Power Broker® award recognizes problem solving, customer service and industry knowledge.

Our goal is to broadly recognize and promote outstanding risk management and customer service among the brokerage community.

Who selects the winners?

Power Brokers are selected by risk managers based on the strength of the testimonials they provide to a team of 15 Risk & Insurance editors and writers.

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