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The latest people news in the industry today.
Schaffer says AI won’t replace adjusters, it will enable them to focus on compassion, empathy, and meaningful recovery outcomes.
EVP Scott discusses how AI automation in 2026 will give claims adjusters back time to focus on the human side of workers’ compensation.
Irina Simpson discusses preparing the industry for mental health claims, an aging workforce, and the talent crisis through AI-enabled platforms and aggressive recruitment of digital natives.
CEO Darrell Bruga explains why psychosocial factors account for 50% of delayed RTW outcomes and which strategies are positively impacting workers’ comp results.
At National Comp 2025, Save Mart’s Rosie Partida reveals the strategy that transformed a workers’ comp program—and the safety culture for 12,000 employees.
Three Theo-Award-winning educational organizations came together at National Comp to share their workers’ comp transformation journey.
FedEx and Enlyte discuss how merging seven separate workers’ compensation systems through human connection and an innovative nurse triage line achieved 79% utilization and cut indemnity claims from 57% to 33%.
Delaware’s DFIT team discusses how transforming safety from a compliance checkbox into engaging events like their legendary snowplow rodeo helped achieve up to 70% medical cost savings across municipal workers’ comp programs.
WeGo Public Transit’s Nick Oldham discusses how breaking down silos, partnering with the right TPA, and adopting a Chick-fil-A-inspired hospitality approach transformed their workers’ compensation culture and delivered measurable results.
Sharp HealthCare’s Scynthia McNabb Syfrett discusses how integrating behavioral health with workers’ compensation through the biopsychosocial model gets injured employees the mental health support they need—fast.
ATRA names eight ‘Judicial ‘Hellholes’ where it contends fraud, junk science and billion-dollar verdicts undermine justice.
As retailers prepare for the 2025 holiday rush, two priorities will make or break the season: bringing on reliable seasonal staff quickly and keeping employees and customers safe through peak traffic.
A decade of declining rates ends as medical inflation, litigation costs and reserve pressures reshape the industry landscape nationwide, Risk Placement Services reports.
Analysis of historical data suggests the 43-day funding lapse will cause only temporary disruptions rather than lasting damage to GDP or workers’ compensation trend.
A 10-year comparison of leading claims by The Hartford reveals shifting risks for business owners, including litigation driving up liability costs.
MSIG USA Head of Casualty Jayson Taylor breaks down what’s fueling liability severity and why litigation funding transparency should be the industry’s next priority.
Despite steady reserve declines over a decade, concentrated asbestos losses among major insurers are pressuring the industry’s $146 billion ultimate A&E exposure, AM Best reports.
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