9 People on the Move

Beazley appoints several new hires, Liberty Mutual announces a new president, and IMA Inc. strengthens its cannabis industry presence in this edition of People on the Move.
By: | October 11, 2020

Two New CEOS Appointed to Two Catalina Subsidiaries

Catalina Holdings announced the appointment of two new CEOS in its subsidiaries.


Claudia Ingenhoven is the new CEO of Glacier Re, Catalina’s Swiss subsidiary and Sarah Ruberry is the new CEO of Catalina General, Catalina’s flagship Bermuda-based reinsurer, effective starting early November.

Ingenhoven spent well over a decade working in various roles with several different companies, specializing within the runoff insurance industry. Her most recent role was serving as chief financial officer of iptiQ EMEA P&C, Swiss Re’s pan-European white-label P&C insurer.

Currently living in Bermuda, Ruberry joins Catalina General (CatGen) with a wide variety of experience in finance, strategy, and risk management. She joins Catalina General after serving as the chief risk officer (CRO) of U.S and Bermuda operations for Star Stone, a specialty insurer.

“The appointments of Claudia and Sarah mark important steps in the development of our Swiss and Bermudian operations. I am confident that they will be excellent successors to Martin and Gary, who I would like to thank personally for their standout contributions to Glacier Re and Catalina General respectively,” said Chris Fagan, chief executive of Catalina.

Thomas Pytel Jr., vice president and chief marketing and communications officer, Copperpoint

Copperpoint Names Thomas Pytel Jr. as New Vice President, Chief Marketing and Communications Officer

Copperpoint hired Thomas Pytel as its new vice president, chief marketing and communications officer. In this new role, Pytel will focus on leading and maintaining the marketing and communications operations across the company.

Prior to joining Copperpoint, Pytel served as vice president, marketing & corporate communications for Mutual Insurance Company of Arizona. He brings nearly 18 years of experience, mostly within the property and casualty insurance industry.

“Thomas is an experienced marketing executive who brings an extensive insurance background to CopperPoint at an important time in our growth,” said Marc Schmittlein, president and chief executive officer, CopperPoint Insurance Companies.

“As we continue to execute our vision, we are confident that his skills and expertise will build upon CopperPoint’s marketing and brand strategies throughout our core states. We are excited to welcome him to the company.”

Liberty Mutual Insurance Announces Marc Orloff as New President for Its North American Field Operations

Liberty Mutual hired Marc Orloff as president of North American Field Operations, Global Risk Solutions (GRS) North America.

Marc Orloff, president, North American field operations, Liberty Mutual

GRS serves as Liberty Mutual’s global commercial and specialty lines insurance sector. It works with several businesses globally, providing both traditional and specialty insurance.

Orloff previously worked as the lead of the GRS field distribution team, which included the oversight of both retail and wholesale organization, managing national brokerage, and private equity and construction practices. He will continue to play a role in these operations while serving in his new role.

“Marc is a well-respected insurance executive with years of proven experience in underwriting and distribution leadership,” said Tracy Ryan, president, GRS North America.

“Under Marc’s leadership, our field operations team will drive Liberty Mutual’s North American business strategies by bringing our full suite of products to local markets and ensuring premier engagement with distribution partners and commercial clients.”

Lockton Insurance Brokers Announces Two Executive Hirings

Lockton Insurance Brokers, the Pacific sector of the global insurance broker Lockton Companies, appointed two executives. Teena Hostovich has been named vice chair of Lockton Pacific and Greg Barnes has been hired as president of Greater Los Angeles

Teena Hostovich, vice chair, Lockton Pacific

Greg Barnes, president, Greater Los Angeles, Lockton Insurance

In her role as vice chair, Hostovich will be responsible for the oversight of government relations, culture, and community. Additionally, she will focus on the advancement of strategic philanthropy, ways to expand women’s leadership, and cultural growth within the company. She has been with Lockton since 2001.

“I’m excited to work with Teena in continuing to define our legacy and creating positive, impactful change for future generations,” said Lockton’s Pacific Chairman Timothy Noonan.

“Since joining Lockton in 2001, Teena has been a valued partner who has demonstrated strong leadership within the company as well as in the community. I look forward to her championing our government affairs and bringing voice to a number of important initiatives for Lockton and our clients.”

Serving as president of Greater Los Angeles, Greg Barnes will lead a team of both property-casualty and employee benefits experts, who currently serve clients on a national and global scale.

Like Hostovich, Barnes has been with Lockton long term, most recently serving as executive vice president to the Lockton Pacific executive committee.

“As president of our Los Angeles operations, Greg’s leadership will be vital to continuing our momentum and strong organic growth in 2021 and beyond,” Noonan said.

“He has not only earned the trust of clients and Associates alike, but I am confident his bold vision for the future of our LA office and strategic direction will continue the legacy we have built with the Los Angeles business community over the past 25 years.”

Beazley Expands US Executive Risk Team with Several New Hires

Beazley, a specialty insurance company, broadened its U.S. underwriting and claims presence with the hiring of six executives in its executive risk team.

Elizabeth Cassarino joins Beazley as an underwriter for the company’s Boston team. Her most recent post was working as an executive risk writer at Chubb.

Jeffrey Carney is also being named an underwriter for the company in Boston. He most recently served as senior vice president at Aon Risk Solutions.

Allison Keenan joins Beazley’s underwriting team based in San Francisco after having previously worked for Chubb as a senior underwriter.

Mia Hennessey joins the company’s New York underwriting team. Before joining Beazley, she worked at Zurich North America as assistant vice president in the management solutions group.


Greg Staron joins the executive risk team as another addition to Beazley’s New York office. He has been with Beazley since 2011 and has been working as an underwriter since 2014.

Finally, Melanie Saponara joins the company in New York to work with public company directors and officers (D&O) claims. She comes from CNA where she worked as a claims consultant, specifically in D&O liability, employment practices liability, and representations and warranties.

“In an environment of rapidly evolving corporate risks, businesses are now also faced with managing the impact of a global pandemic, social movements, diversity and inclusion together with recessionary fears, which has ushered in new ways of working, employment practices, business operations and regulations. This requires insurance solutions that provide flexible 360 degree protection for when businesses need it most and to help reduce the risk of claims occurring,” said Jeremie Saada, head of U.S. Executive Risk at Beazley.

“As we focus on building out our offering, continuing to attract and develop talent is critical to our success. Our Executive Risk practice has built considerable momentum over the past several years and we are delighted to welcome Jeff, Elizabeth, Mia, Allison, Greg and Melanie to our growing team.”

Allianz Global Corporate & Specialty Announces Several Promotions in Joseph Caruso and Anton Lavrenko

Anton Lavrenko, head of financial institutions, AGCS

Joseph Caruso, head of financial lines, AGCS

Allianz Global Corporate & Specialty (AGCS), a leading global insurance carrier, announced the promotions of Joseph Caruso as head of financial lines in North America (NA) and Anton Lavrenko as head of financial institutions, NA.

Caruso originally joined AGCS in 2015 where he worked as the regional head of financial institutions, NA. In this role, he helped AGCS launch their financial lines practice. His most recent role was head of financial institutions, Lavrenko’s role.

Lavrenko takes on head of financial institutions in North America after having served as deputy regional head, financial institutions for AGCS since 2015.

“I look forward to working with them to build on the dynamic growth, agility and strength of this portfolio as we execute on our New AGCS platform,” said President and CEO Bill Scaldaferri.

IMA Hires Michael Hennessey to Head Cannabis Specialty

IMA Inc., a commercial brokerage division of The IMA Financial Group, recently appointed Michael Hennessey as its new vice president, Cannabis National Practice Leader. The hiring strengthens the broker’s position within the cannabis industry, specifically with the selling of its specialty products.

Before joining IMA Inc., Hennessey most recently serving in a leadership role at ABD Insurance and Financial Services where he also worked in their cannabis sector. In his new role with IMA, Hennessey will largely focus on providing brokerage services for the company’s cannabis clients.


“Michael’s hiring represents not only IMA’s continued investment in cannabis but also our strategic expansion in the Western United States,” said Jeff Stemper, National Sales & Marketing Leader for IMA, Inc. “The West Coast presents a wealth of business development opportunities that align with our specialty-focused strategy, enabling us to create immediate value for clients.”

Hennessey also commented on IMA and his hiring.

“IMA is the right company to support clients in the cannabis space. The company’s client-focused consulting strategy, industry-leading record of sales growth and forward-thinking approach in emerging verticals provide a strong foundation for success,” he said.

Peak Re Hires Andrew Souter to be Director of Markets

Andrew Souter, director of markets, Peak Re

Peak Re, a Hong Kong based global reinsurer, has announced the hiring of Andrew Souter as their director of markets.

In his new role, Souter will be responsible for client portfolio oversight in Global Markets as well as development for Peak Re’s property and casualty reinsurance business.

Souter brings 18 years of finance industry experience to his new role at Peak Re. Prior to his appointment as director of markets, he worked for Pioneer Underwriters/Syndicate 1980 as head of capital and a member of the executive management team.

“We are excited to have Andrew joining us. His extensive experience working with the capital markets and strong client relationships with global insurers will strengthen our ILS capabilities and will help us to continue to bring unique and innovative (re)insurance solutions to both our customers and investors as we expand further as an organization,” said Franz Josef Hahn, Peak Re’s chief executive officer.

NJM Insurance Names Joshua Kalafer as Newest Board Member

Joshua Kalafer, board member, NJM Insurance

NJM Insurance, a property and casualty insurer in the mid-Atlantic region, recently announced the appointment of Joshua Kalafer to its board of directors.

Kalafer’s experience includes real estate investment and development, the automobile industry, and start-up investments.

“As a company with over a century of operating for the exclusive benefit of our policyholders, we welcome the long tradition of successful, customer-focused business knowledge and experience Josh brings to the Board,” said Mitch Livingston, NJM president and CEO.

“His strong foundation in community support, engagement, and philanthropy will also help ensure that we remain true to our value of supporting the communities we’re privileged to serve, as NJM expands throughout the region.” &

Emma Brenner is a staff writer with Risk & Insurance. She can be reached at [email protected]

More from Risk & Insurance

More from Risk & Insurance

Risk Scenario

The Betrayal of Elizabeth

In this Risk Scenario, Risk & Insurance explores what might happen in the event a telemedicine or similar home health visit violates a patient's privacy. What consequences await when a young girl's tele visit goes viral?
By: | October 12, 2020
Risk Scenarios are created by Risk & Insurance editors along with leading industry partners. The hypothetical, yet realistic stories, showcase emerging risks that can result in significant losses if not properly addressed.

Disclaimer: The events depicted in this scenario are fictitious. Any similarity to any corporation or person, living or dead, is merely coincidental.


Elizabeth Cunningham seemingly had it all. The daughter of two well-established professionals — her father was a personal injury attorney, her mother, also an attorney, had her own estate planning practice — she grew up in a house in Maryland horse country with lots of love and the financial security that can iron out at least some of life’s problems.

Tall, good-looking and talented, Elizabeth was moving through her junior year at the University of Pennsylvania in seemingly good order; check that, very good order, by all appearances.

Her pre-med grades were outstanding. Despite the heavy load of her course work, she’d even managed to place in the Penn Relays in the mile, in the spring of her sophomore season, in May of 2019.

But the winter of 2019/2020 brought challenges, challenges that festered below the surface, known only to her and a couple of close friends.

First came betrayal at the hands of her boyfriend, Tom, right around Thanksgiving. She saw a message pop up on his phone from Rebecca, a young woman she thought was their friend. As it turned out, Rebecca and Tom had been intimate together, and both seemed game to do it again.

Reeling, her holiday mood shattered and her relationship with Tom fractured, Elizabeth was beset by deep feelings of anxiety. As the winter gray became more dense and forbidding, the anxiety grew.

Fed up, she broke up with Tom just after Christmas. What looked like a promising start to 2020 now didn’t feel as joyous.

Right around the end of the year, she plucked a copy of her father’s New York Times from the table in his study. A budding physician, her eyes were drawn to a piece about an outbreak of a highly contagious virus in Wuhan, China.

“Sounds dreadful,” she said to herself.

Within three months, anxiety gnawed at Elizabeth daily as she sat cloistered in her family’s house in Bel Air, Maryland.

It didn’t help matters that her brother, Billy, a high school senior and a constant thorn in her side, was cloistered with her.

She felt like she was suffocating.

One night in early May, feeling shutdown and unable to bring herself to tell her parents about her true condition, Elizabeth reached out to her family physician for help.

Dr. Johnson had been Elizabeth’s doctor for a number of years and, being from a small town, Elizabeth had grown up and gone to school with Dr. Johnson’s son Evan. In fact, back in high school, Evan had asked Elizabeth out once. Not interested, Elizabeth had declined Evan’s advances and did not give this a second thought.

Dr. Johnson’s practice had recently been acquired by a Virginia-based hospital system, Medwell, so when Elizabeth called the office, she was first patched through to Medwell’s receptionist/scheduling service. Within 30 minutes, an online Telehealth consult had been arranged for her to speak directly with Dr. Johnson.

Due to the pandemic, Dr. Johnson called from the office in her home. The doctor was kind. She was practiced.

“So can you tell me what’s going on?” she said.

Elizabeth took a deep breath. She tried to fight what was happening. But she could not. Tears started streaming down her face.

“It’s just… It’s just…” she managed to stammer.

The doctor waited patiently. “It’s okay,” she said. “Just take your time.”

Elizabeth took a deep breath. “It’s like I can’t manage my own mind anymore. It’s nonstop. It won’t turn off…”

More tears streamed down her face.

Patiently, with compassion, the doctor walked Elizabeth through what she might be experiencing. The doctor recommended a follow-up with Medwell’s psychology department.

“Okay,” Elizabeth said, some semblance of relief passing through her.

Unbeknownst to Dr. Johnson, her office door had not been completely closed. During the telehealth call, Evan stopped by his mother’s office to ask her a question. Before knocking he overheard Elizabeth talking and decided to listen in.


As Elizabeth was finding the courage to open up to Dr. Johnson about her psychological condition, Evan was recording her with his smartphone through a crack in the doorway.

Spurred by who knows what — his attraction to her, his irritation at being rejected, the idleness of the COVID quarantine — it really didn’t matter. Evan posted his recording of Elizabeth to his Instagram feed.

#CantManageMyMind, #CrazyGirl, #HelpMeDoctorImBeautiful is just some of what followed.

Elizabeth and Evan were both well-liked and very well connected on social media. The posts, shares and reactions that followed Evan’s digital betrayal numbered in the hundreds. Each one of them a knife into the already troubled soul of Elizabeth Cunningham.

By noon of the following day, her well-connected father unleashed the dogs of war.

Rand Davis, the risk manager for the Medwell Health System, a 15-hospital health care company based in Alexandria, Virginia was just finishing lunch when he got a call from the company’s general counsel, Emily Vittorio.

“Yes?” Rand said. He and Emily were accustomed to being quick and blunt with each other. They didn’t have time for much else.

“I just picked up a notice of intent to sue from a personal injury attorney in Bel Air, Maryland. It seems his daughter was in a teleconference with one of our docs. She was experiencing anxiety, the daughter that is. The doctor’s son recorded the call and posted it to social media.”

“Great. Thanks, kid,” Rand said.

“His attorneys want to initiate a discovery dialogue on Monday,” Emily said.

It was Thursday. Rand’s dreams of slipping onto his fishing boat over the weekend evaporated, just like that. He closed his eyes and tilted his face up to the heavens.

Wasn’t it enough that he and the other members of the C-suite fought tooth and nail to keep thousands of people safe and treat them during the COVID-crisis?

He’d watched the explosion in the use of telemedicine with a mixture of awe and alarm. On the one hand, they were saving lives. On the other hand, they were opening themselves to exposures under the Health Insurance Portability and Accountability Act. He just knew it.

He and his colleagues tried to do the right thing. But what they were doing, overwhelmed as they were, was simply not enough.


Within the space of two weeks, the torture suffered by Elizabeth Cunningham grew into a class action against Medwell.

In addition to the violation of her privacy, the investigation by Mr. Cunningham’s attorneys revealed the following:

Medwell’s telemedicine component, as needed and well-intended as it was, lacked a viable informed consent protocol.

The consultation with Elizabeth, and as it turned out, hundreds of additional patients in Maryland, Pennsylvania and West Virginia, violated telemedicine regulations in all three states.

Numerous practitioners in the system took part in teleconferences with patients in states in which they were not credentialed to provide that service.

Even if Evan hadn’t cracked open Dr. Johnson’s door and surreptitiously recorded her conversation with Elizabeth, the Medwell telehealth system was found to be insecure — yet another violation of HIPAA.

The amount sought in the class action was $100 million. In an era of social inflation, with jury awards that were once unthinkable becoming commonplace, Medwell was standing squarely in the crosshairs of a liability jury decision that was going to devour entire towers of its insurance program.

Adding another layer of certain pain to the equation was that the case would be heard in Baltimore, a jurisdiction where plaintiffs’ attorneys tended to dance out of courtrooms with millions in their pockets.

That fall, Rand sat with his broker on a call with a specialty insurer, talking about renewals of the group’s general liability, cyber and professional liability programs.

“Yeah, we were kind of hoping to keep the increases on all three at less than 25%,” the broker said breezily.

There was a long silence from the underwriters at the other end of the phone.

“To be honest, we’re borderline about being able to offer you any cover at all,” one of the lead underwriters said.

Rand just sat silently and waited for another shoe to drop.

“Well, what can you do?” the broker said, with hope draining from his voice.

The conversation that followed would propel Rand and his broker on the difficult, next to impossible path of trying to find coverage, with general liability underwriters in full retreat, professional liability underwriters looking for double digit increases and cyber underwriters asking very pointed questions about the health system’s risk management.

Elizabeth, a strong young woman with a good support network, would eventually recover from the damage done to her.

Medwell’s relationships with the insurance markets looked like it almost never would. &


Risk & Insurance® partnered with Allied World to produce this scenario. Below are Allied World’s recommendations on how to prevent the losses presented in the scenario. This perspective is not an editorial opinion of Risk & Insurance.®.

The use of telehealth has exponentially accelerated with the advent of COVID-19. Few health care providers were prepared for this shift. Health care organizations should confirm that Telehealth coverage is included in their Medical Professional, General Liability and Cyber policies, and to what extent. Concerns around Telehealth focus on HIPAA compliance and the internal policies in place to meet the federal and state standards and best practices for privacy and quality care. As states open businesses and the crisis abates, will pre-COVID-19 telehealth policies and regulations once again be enforced?

Risk Management Considerations:

The same ethical and standard of care issues around caring for patients face-to-face in an office apply in telehealth settings:

  • maintain a strong patient-physician relationship;
  • protect patient privacy; and
  • seek the best possible outcome.

Telehealth can create challenges around “informed consent.” It is critical to inform patients of the potential benefits and risks of telehealth (including privacy and security), ensure the use of HIPAA compliant platforms and make sure there is a good level of understanding of the scope of telehealth. Providers must be aware of the regulatory and licensure requirements in the state where the patient is located, as well as those of the state in which they are licensed.

A professional and private environment should be maintained for patient privacy and confidentiality. Best practices must be in place and followed. Medical professionals who engage in telehealth should be fully trained in operating the technology. Patients must also be instructed in its use and provided instructions on what to do if there are technical difficulties.

This case study is for illustrative purposes only and is not intended to be a summary of, and does not in any way vary, the actual coverage available to a policyholder under any insurance policy. Actual coverage for specific claims will be determined by the actual policy language and will be based on the specific facts and circumstances of the claim. Consult your insurance advisors or legal counsel for guidance on your organization’s policies and coverage matters and other issues specific to your organization.

This information is provided as a general overview for agents and brokers. Coverage will be underwritten by an insurance subsidiary of Allied World Assurance Company Holdings, Ltd, a Fairfax company (“Allied World”). Such subsidiaries currently carry an A.M. Best rating of “A” (Excellent), a Moody’s rating of “A3” (Good) and a Standard & Poor’s rating of “A-” (Strong), as applicable. Coverage is offered only through licensed agents and brokers. Actual coverage may vary and is subject to policy language as issued. Coverage may not be available in all jurisdictions. Risk management services are provided or arranged through AWAC Services Company, a member company of Allied World. © 2020 Allied World Assurance Company Holdings, Ltd. All rights reserved.

Dan Reynolds is editor-in-chief of Risk & Insurance. He can be reached at [email protected]