White Paper
Practical Application of Behavioral Coaching Techniques
White Paper Summary
An injured employee navigating complex medical and psychological challenges received crucial support from a telephonic case manager. By using behavioral coaching—active listening, cognitive strategies, and tailored education—the case manager built trust and overcame challenges like negative thoughts and missed appointments. This personalized approach empowered the employee to take an active role in his recovery, ensuring successful return to work and significant cost savings.
Register to download the full content
To learn more from Enlyte, please visit their website.