Risk Scenarios Live!

Navigating Critical Intersections in Pain Management

An expert panel discusses claims scenarios where failures in chronic pain management play a leading role.
By: | May 3, 2017
Risk Scenarios are created by Risk & Insurance editors along with leading industry partners. The hypothetical, yet realistic stories, showcase emerging risks that can result in significant losses if not properly addressed.

Disclaimer: The events depicted in this scenario are fictitious. Any similarity to any corporation or person, living or dead, is merely coincidental.

This Risk Scenario was originally presented at the 2016 National Workers’ Compensation and Disability Conference in New Orleans as part of the Risk Scenarios Live! session.

As part of the discussion, panelists discussed key aspects presented in each of the three scenarios.

Panelists included Dr. Robert Goldberg, chief medical officer, Healthesystems; Jill Leonard, AVP of Claims Management, Louisiana Workers’ Compensation Corporation. The session was moderated by Matthew Kahn, publisher and executive editor of Risk & Insurance®.

Scenario 1: Getting the Full Medication Picture

In this scene, a doctor expresses his concerns with a co-worker over the condition of an injured worker.

The worker is obese and appears to be abusing pain medications and alcohol.

Insights from the Risk Scenarios Live! session are highlighted below:


Scenario 2: Different Approaches to Chronic Pain Management

In the three vignettes shown above, we see a physician taking three different approaches to managing a chronic pain case, with three very different results.

Insights from the Risk Scenarios Live! session are highlighted below:




Scenario 3: Effectively Handling Return to Work

In this scenario, an injured worker becomes angry and alienated when his return to work isn’t handled correctly.

Insights from the Risk Scenarios Live! session are highlighted below:



Dan Reynolds is editor-in-chief of Risk & Insurance. He can be reached at [email protected]

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The R&I Editorial Team can be reached at [email protected]