Human Services Liability Exposures Drive Premium Increases Up to 800%
The liability insurance market for health care providers is experiencing a dramatic split, with human services sector premiums surging from 100% to 800% or more while competitive segments like home health care see flat to single-digit rate adjustments, according to a new market analysis from Amwins.
“The health care market continues to work through a shifting market, with capacity, pricing and coverage terms evolving across multiple sectors,” the report’s authors said. “While new entrants and surplus lines carriers provide additional options in certain areas, claims severity, social inflation and regulatory pressures are creating challenges for both insurers and insureds.”
Stark Divergence Across Health Care Sectors
The health care insurance market is fragmenting along clear fault lines based on claims exposure and population vulnerability, according to the report.
More than 60 carriers now compete for home health care and hospice business, offering broader coverage forms and keeping rate movements modest despite rising claims severity, Amwins said. Allied health care has similarly softened over the past year, with new carriers entering aggressively to capture market share on standard business.
Life sciences represents a middle ground where capacity remains generally available but pricing varies significantly, Amwins said. Lower-risk sectors maintain competitive rates while areas with emerging liability or regulatory uncertainty face hardening conditions.
Insurers are intensifying their scrutiny of AI-driven diagnostics, direct-to-consumer health technologies and data privacy exposures, often requiring specialized endorsements or separate policy structures for technology-related risks, the report noted.
At the opposite extreme, human and social services working with children, seniors, disabled individuals and residential care populations face the most constrained liability insurance conditions, Amwins said.
Traditional package carriers are reducing umbrella limits or exiting entirely, forcing insureds into layered structures with lower limit deployments. Excess liability capacity has become particularly scarce, with carriers cutting available limits from historical $5 million to $10 million layers down to $2 million to $3 million, or withdrawing from excess layers altogether.
Multiple Pressures Fuel Market Volatility
The primary catalyst driving extreme rate increases in human services stems from claims emerging from incidents that occurred years or even decades ago, activating occurrence-form policies that were severely underpriced for the actual risk, according to Amwins. Sexual abuse and molestation liability losses, particularly affecting youth services, have become the dominant concern fueling market disruption.
Regulatory changes are expanding insurers’ exposure windows. Reviver statutes and extended lookback periods for abuse claims in jurisdictions including California, New York, Pennsylvania and Florida have increased potential liabilities for historical incidents.
Third-party litigation funding is amplifying claims severity and settlement values, while social inflation and nuclear verdicts force insurers to reassess their risk tolerance across multiple health care sectors, the report added.
Coverage terms are tightening accordingly. Sexual abuse coverage faces rigorous underwriting, especially for organizations serving vulnerable populations.
Insurers are enforcing background check requirements, imposing sublimits on sexual abuse and molestation coverage, and adding limitations on self-inflicted injury and elopement exposures. High-severity jurisdictions including New York City, Philadelphia, Washington D.C., California, New Mexico and Florida face heightened scrutiny due to elevated litigation risk.
Emerging technology introduces additional complications, the report said. Telehealth, remote counseling and AI-driven diagnostics expand coverage questions around supervision gaps, cyber vulnerabilities and standards of care. In life sciences, concerns center on whether AI systems might misinterpret or generate inaccurate data during clinical trials, potentially leading to flawed results or regulatory complications.
Senior care facilities face compounding operational pressures alongside insurance market challenges. Rising loss costs driven by social inflation and litigation funding coincide with declining Medicare and Medicaid reimbursements and persistent staffing shortages, creating heightened underwriting scrutiny and more restrictive terms, Amwins said.
View the full report here. &

