Medical Case Management

The Hidden Risk of Underreporting — Part 1: How Silica Overexposure Becomes a Silent Threat

Underreported silica-related symptoms quietly put workers at risk of serious, lasting harm.

Active Employer Involvement Can Cut Workers’ Compensation Costs

Home Health and Skilled Nursing Facility Costs Surge for Serious Workers’ Compensation Claims

Worksite Health Centers See Major Expansion as Employers Report Strong Returns

Late Medical Interventions Drive Workers’ Comp Costs as Back, Shoulder Claims Show Wide Cost Variation

Recently in Medical Case Management

How to Cut Health Care Costs Without Compromising Quality

Evidence-based medicine ensures positive outcomes for patients, employers and workers’ comp payers.

Flight Attendant to Nurse Case Manager: A Fulfilling Second Act

One nurse case manager found her calling later in life, bringing life experience, passion and drive to workers’ comp claims.

Opinion | Why Do We Ignore Diversity When It Produces Great Claims Results?

Some companies, including those in workers’ compensation, have started down the diversity path. More need to follow that lead.

The Power of a Job Description: Cut Claim Time and Prevent Reinjury

With a detailed and accurate job description at the ready, case managers can help treating physicians make better decisions about return-to-work options.

Empowering Injured Workers to Heal

Educating injured workers provides them with a sense of control over their care and their recovery.

The Case Manager’s Many Hats

Nurse case managers act as a resource of knowledge, assistance and support for injured workers and everyone involved in their care.

The Fragility of Life

When routine surgery went awry and upended a workers’ life, her nurse case manager guided her through physical and emotional recovery.

The Injured Worker’s Family

Incidents at work affect more than the injured. How can a nurse case manager help the family cope?

Real-Life ‘Robocop’ Jeremy Romero Discusses the Power of Community at NWCDC

After a catastrophic injury, this real-life robocop was able to walk again thanks to a strong support system.

Telerehab Poised to Grow but Barriers Remain

Remote rehabilitation services offer the potential for savings in both time and money, but adoption is slow.

Making the Connection: One Nurse Stops Tragedy by Solving a Medical Mystery

Quick-thinking nurse case managers solve a medical mystery and save a man’s life.

Homeless and Injured: Finding One Workers’ Comp Patient A Place to Heal

One case manager found a way to ground her free-spirited patient without dampening his independent streak.

Missed Appointments, Missed Opportunities

Eliminating missed medical appointments can significantly reduce claims costs and improve outcomes for injured workers.

Building Trust With Injured LGBTQ Employees

Actively addressing issues related to injured workers’ sexual orientation or gender identity can help employers overcome hidden barriers to recovery.

Therapy: Not Surgery

The medical community is coming around to the notion that physical therapy, not surgery, might be better for non-traumatic rotator cuff tears.

Reviewing Medical Marijuana Claims

Liberty Mutual appears to be the first carrier to create a workflow process for evaluating medical marijuana expense reimbursement requests.

Between Correlation and Causation

Determining whether an injury was caused by work is fraught with difficulty.

Addressing Behavioral and Social Issues

Identifying and understanding an employee’s behavioral and social issues will enhance recovery.

Risk Scenarios Live: Lessons in Managing Chronic Pain

Working through realistic scenarios, veteran workers’ compensation experts pointed out flaws in claims management.

Rehab Rx: Return to Work

Return to work should be an active part of the recovery process, not just the end goal.