Nurse triage services prevent supervisors from having to make clinical decisions and they can jumpstart injured worker care.

After years of an impersonal culture that focused on transaction management, workers’ compensation is often looked at through a negative lens instead of as a benefit — but that is all changing.

Musculoskeletal conditions are a big problem for workers’ comp. Leaving their mental health side effects unaddressed could make these injuries an even bigger risk.

Building trust and educating employees about the workers’ compensation system are critical for achieving positive recovery outcomes.

Even with vaccination on the horizon, long-tail COVID-19 claims could make the disease a workers’ comp headache for years to come.

A recent WCRI study found that initiation of physical therapy within the first two weeks post-injury is associated with lower medical utilization and costs and shorter duration of temporary disability. 

Telemedicine is growing in popularity for workers’ compensation programs. See how Starbucks successfully integrated telemedicine into its program to benefit its workforce.

In the first installment of the National Workers’ Compensation and Disability Conference’s CompTalk series, MedRisk’s Brian Peers talks telerehab in the COVID era.

Unaddressed behavioral health factors can drive up costs for payers and expose injured workers to delayed return-to-work and painkiller addiction.

An on-demand session from the 2020 National Comp virtual event explores how treating injured workers like pro athletes can shorten recovery times and keep workers off opioids.  

Danielle Lisenbey made history by becoming the first female member of the Crawford & Co. Global Executive team. This November, she begins a new chapter as president at MedRisk.

Despite the challenges of COVID-19, the case management service adapted by committing to a balance between telehealth and in-person care.

The movement seeks to treat injured workers as consumers and caters to their on-demand service expectations.

COVID-19 may be making it difficult for chronic pain patients to access care. Here’s what workers’ comp can do to help.

A new report from WCRI surveyed workers about their experiences post-injury.

When all stakeholders understand the direction care will take, it is easier to prevent care delays and avoid harmful treatment missteps.

The Rising 2019 Workers’ Compensation Benchmarking Survey explored the experiences of frontline claims professionals for the first time.

As the opioid epidemic wears on, these employers are taking action to fight addiction in the workplace. Here are four ideas you can steal.

A new report found that workers’ compensation patients are more likely to receive physical therapy treatments and attend more appointments than those in group health. 

Paradigm’s chief executive officer of catastrophic care management, Kevin Turner details one crucial aspect that is bringing a holistic approach to workers’ comp: biopsychosocial analysis.