Artificial Intelligence

How AI Is Reshaping Claims Handling — And Why Human Connection Matters More Than Ever

As automation takes over administrative tasks, claims specialists are discovering new opportunities to focus on what technology cannot replicate: empathy, judgment, and meaningful communication with injured workers.

Commercial Insurance Embraces AI While Preserving Human Oversight

Cyber Threats Dominate Global Risk Landscape as AI Emergence Reshapes 2026 Outlook

Generative AI Reshapes Workers’ Compensation as Insurers Race to Transform Operations

From Reactive to Proactive: The Shift Defining Risk Management

Recently in Artificial Intelligence

Generative AI Advances to Reshape the Cyber Risk Landscape

The rise of generative AI and Large Language Models (LLMs) heralds a new era in cyber risk, potentially enabling more effective and widespread cyber-attacks, warns a recent report from Lloyd’s.

Insurance Industry Increasingly Adopting AI Technologies, Study Shows

Conning survey reveals a surge in AI adoption within the insurance industry, with large language models leading the tools being explored for sales, underwriting, and claims processing.

2024 RIMS President David Arick Shares How COVID and AI Have Changed the Risk Management Space

The new president of RIMS is excited to give back to the profession, but he also wants to retain a focus on his job and his family.

Innovation Unleashed: Insurtech Leaders Paint a Bold Picture for 2024

The insurance landscape will continue to evolve as leaders predict we will see a focus on hyper-personalization, embedded insurance, and the humanization of AI.

How AI Could Shape the Future of Comp and What It Means for Injured Workers and Employers

Just how relevant is the future of artificial intelligence to the workers’ comp industry?