The benefits of a strong return-to-work program for employees and employers alike are clear, but many organizations struggle to accommodate injured workers.
Learn how Coventry’s Outcomes-based Network (OBN) uses data to identify top providers, reducing costs, claim durations, and improving return-to-work outcomes for workers’ compensation payers.
Understanding what high-performance medical case management can accomplish provides a clearer, more effective path to lowering claim costs & optimizing service delivery to payers and injured workers.
One way to improve your Safety Measurement System (SMS) results is through clean inspections over time. To do this, consider three approaches: training, teamwork, and metrics.
The latest annual report quantifies the challenges, motivations, and experiences of 1,300-plus frontline claims professionals based on their firsthand survey responses.
Operating a business comes with its share of challenges, but having an insurance partner that strives to understand and align with your operations can make all the difference.
Digitization that aligns technology and data across the workers’ compensation industry can revolutionize the way stakeholders collaborate, improving patient care and driving better claims outcomes.
High-impact drugs represent proportionately low utilization compared to opioids or NSAIDs, but they can increase pharmacy spend exponentially on impacted claims.
Discover what’s in store for utilization review—everything from compliance with state regulations to adapting to new care models for mental health to the promise of AI-driven processes.
Insureds want fee transparency. The right TPA partner will communicate effectively, demonstrate where there are savings and work to build tailored solutions.