To really get the best result from the underwriter and the most competitive pricing and terms for the insureds, it really helps for brokers to be additive in the process as opposed to just being transactional.
What you need for a claims role is to be naturally inquisitive and analytical in the way you approach a claim. You need to look at things from a very process-forward analytical state.
A Risk & Insurance® Power Broker® is an individual who stands out among their peers for the exceptional client work they delivered over the past year. While brokers play many key roles in the insurance industry and risk profession, a Power Broker® award recognizes problem solving, customer service and industry knowledge. 2027 applications are due by October 16, 2026.
Newfront’s Kimily Phu discusses employee benefits trends, regulatory challenges, and career advice for brokers in today’s complex, cost-pressured environment.