Aon Broker Traci Crimm Recognized as a 2019 Private Client Power Broker
Traci Crimm, Senior Account Executive, Aon
The solutions Traci Crimm delivers for her private clients tend toward the dramatic. In one instance, a panicked client woke her with the news that their finished basement was flooded.
The family was traveling and the client feared for her two cats and whether they would survive the flood. In the very early hours of the morning, Crimm made a beeline for the home.
She got there before the water restoration company got there, let them in and set about rescuing the cats, also moving whatever valuables she could out of harm’s way. She was able to secure both cats and feed them as the house was restored.
Another client was in Italy, about to rev up one of his collector vehicles for a road rally. But he didn’t have a “Green Card” (international certificate of insurance) and he was going to be shut out if he didn’t get one within the hour.
Crimm was still 20 minutes from the office. She pulled off the side of the road, powered up her laptop and got to work. Working like a fiend, and pleading for assistance at every turn, she was able to get her contacts at AIG to issue her a policy and a green card for the client, who was still sitting at the gate. She got it done and the client was off motoring into the Italian landscape.
One client had requested a broker change on his account. He switched to Traci Crimm. And he is very happy he did. “She has exceeded all expectations. She’s doing what you would expect, but it’s beyond that. It’s great service, she is very responsive,” the client said.
In other words, she’s a Power Broker®.
A Risk & Insurance Power Broker® is an individual who stands out among their peers for the exceptional client work they delivered over the past year. While brokers play many key roles in the insurance industry and risk profession, a Power Broker® award recognizes problem solving, customer service and industry knowledge.
Our goal is to broadly recognize and promote outstanding risk management and customer service among the brokerage community.
Who selects the winners?
Power Brokers are selected by Risk Managers based on the strength of the testimonials they provide to a team of 15 Risk & Insurance editors and writers.