Aon Broker Samantha Manfredini Look Recognized as a 2024 Specialty Power Broker
Samantha Manfredini Look, VP, EPLI, Aon
Many of Samantha Manfredini Look’s clients purchase their insurance products out of the Bermuda marketplace, which has hardened due to an influx of severe EPLI and wage and hour claims.
For Jennifer Pack, VP of risk management at Hyatt Hotels, Manfredini Look has proven to be an indispensable asset to the Hyatt organization, particularly in navigating the complex landscape of employment practices liability.
“Her forward-thinking approach to risk management has not only protected us from potential legal entanglements but has also fostered a more inclusive and productive workplace,” Pack said.
Manfredini Look played a pivotal role in addressing these challenges by leveraging Hyatt Hotels’ captive insurance company to develop a robust wage and hour policy. She contributed to Hyatt’s enhanced understanding and management of wage and hour risk, thus providing a strategic advantage and potentially reducing the number and severity of future claims.
“The level of attentiveness and personalized service we received from Samantha is exceptional,” Pack said. “She was constantly available to address our concerns, no matter how small or complex.”
For instance, during a critical policy renewal period, Manfredini Look worked overtime to ensure Hyatt Hotels had comprehensive coverage that aligned with the company’s evolving risk profile without any lapse.
2024 Specialty Power Broker Winners and Finalists
A Risk & Insurance Power Broker® is an individual who stands out among their peers for the exceptional client work they have delivered over the past year. While brokers play many key roles in the insurance industry and risk profession, a Power Broker® award recognizes problem solving, customer service and industry knowledge.
Our goal is to broadly recognize and promote outstanding risk management and customer service among the brokerage community.
Who selects the winners?
Power Brokers are selected by risk managers based on the strength of the testimonials they provide to a team of 15 Risk & Insurance editors and writers.