Aon Broker Payal Chahal Recognized as a 2021 Technology Power Broker
Payal Chahal, Vice President, Aon
Payal Chahal is known for her customer service, but in 2020 especially, she rose to the occasion to meet client needs in the technology space.
Mike Daigle is head of risk management for Motional, which faced special challenges as an autonomous vehicle company.
“In March of 2020, Hyundai Motor Group and Aptiv PLC formed a joint venture, renamed to Motional, and we are a world leader in creating driverless vehicles. Frankly, we didn’t have anything in place,” Daigle explained.
“Payal was very instrumental in marketing our account, and with the unknowns, it was quite a process.”
Indeed, through the course of the year, Chahal put her clients before herself to get the coverage placed and dispel any confusion.
“We were going through our final negotiations and despite the fact that Payal was sick at the time, she would give me a call, and she was clearly up to speed in the mobility space. She is clearly one of the most proactive brokers that I’ve ever dealt with,” Daigle said.
In the end, Chahal was successfully able to partner Motional with a standard carrier instead of a surplus lines market with a high deductible program. She also worked closely with the carrier’s team to help them understand the risk, address all concerns, and have the AV piece written and priced on a per mile basis.
Julie Chui, senior treasury analyst with Palo Alto Networks, also praised Chahal and her team: “Especially during this pandemic when everyone is so busy, they’ve been great.”
A Risk & Insurance Power Broker® is an individual who stands out among their peers for the exceptional client work they delivered over the past year. While brokers play many key roles in the insurance industry and risk profession, a Power Broker® award recognizes problem solving, customer service and industry knowledge.
Our goal is to broadly recognize and promote outstanding risk management and customer service among the brokerage community.
Who selects the winners?
Power Brokers are selected by risk managers based on the strength of the testimonials they provide to a team of 15 Risk & Insurance editors and writers.