Aon Broker James Kelley Recognized as a 2019 Hospitality Power Broker

Topics: Hospitality

James Kelley, CPCU, AIC
Aon, New York

James Kelley, Director, Aon

Harvey, Irma and Maria left their mark on Comcast NBC Universal. For James Kelley, it meant working closely with an independent adjusting firm, multiple experts and a large market of insurers to develop an effective strategy that maximized the client’s recovery.

Comcast’s VP of global risk management, Donald Aspinall, said: “Jim has been a tremendous asset and advocate in thoughtfully working through three extraordinarily complex claims for us.

“The facilities impacted were in diverse geographies and involved many complex aspects of the company. Jim navigated this complexity with admirable professionalism and aplomb.”

For another client, Host Hotels & Restaurants, the challenge lay in the proximity of many properties in Paris and Brussels to terrorist attacks in 2015-16.

Kelley’s team worked with forensic accountants to develop a unique claim strategy, including interactive mapping of the cities against timelines of the terror events.

The claim presentation matched complex facts, geographies and timelines up to coverage within the policy in an easily understandable fashion and helped overcome significant coverage limitations. These efforts paid off, resulting in a recovery of “millions of dollars.”

Kelley also negotiated multiple claims for a major chemical company, including a plant explosion and complicated process shutdown: “Jim works efficiently with adjusters and experts and presents a fully documented claim that avoids costly litigation,” said its insurance manager.

All 2019 Power Broker Winners

2019 Hospitality Power Broker Winners and Finalists

What is a Power Broker?

A Risk & Insurance Power Broker® is an individual who stands out among their peers for the exceptional client work they delivered over the past year. While brokers play many key roles in the insurance industry and risk profession, a Power Broker® award recognizes problem solving, customer service and industry knowledge.

Our goal is to broadly recognize and promote outstanding risk management and customer service among the brokerage community.

Who selects the winners?

Power Brokers are selected by Risk Managers based on the strength of the testimonials they provide to a team of 15 Risk & Insurance editors and writers.

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