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Aon Broker Christopher Chao Recognized as a 2024 At-Large Power Broker

Topics: At-Large

Christopher Chao, Senior Vice President, Aon

Christopher Chao
Senior Vice President
Aon, New York

Business travel has become one of the biggest risks in recent years — there was COVID-19, then the ongoing war in Ukraine and the current Middle East conflict.

One of Christopher Chao’s clients needed coverage for travel in an excluded war risk area. So Chao came up with a unique captive solution for its business travel program. By using his global carrier relationship, he was able to negotiate a 65% weekly rate reduction.

Another client faced a 37% increase in its assistance provider fee. But thanks to Chao’s industry knowledge and his place on the Global Business Travel Association’s risk committee, he had the visibility and leverage needed to support the client in its vendor negotiation, and consequently, it negotiated the rise down to 12.5%.

For another client with more than 45,000 employees, which had inherited a program with a limited number of business travel policies, Chao carried out a targeted request for proposal.

Through research, leverage and negotiation, he was able to minimize his client’s administrative burden while putting in place a robust multinational business travel insurance structure. It also ensured that the client was in compliance and avoided any significant challenges with non-admitted claims payments.

One client said, “Christopher has exceptional customer service. He is always extremely responsive, acknowledges requests immediately and provides frequent updates.”

All 2024 Power Broker Winners

2024 At-Large Power Broker Winners and Finalists


What is a Power Broker?

A Risk & Insurance Power Broker® is an individual who stands out among their peers for the exceptional client work they have delivered over the past year. While brokers play many key roles in the insurance industry and risk profession, a Power Broker® award recognizes problem solving, customer service and industry knowledge.

Our goal is to broadly recognize and promote outstanding risk management and customer service among the brokerage community.

Who selects the winners?

Power Brokers are selected by risk managers based on the strength of the testimonials they provide to a team of 15 Risk & Insurance editors and writers.

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