2019 Power Broker® Rising Stars

The Power Broker® Rising Stars' Class of 2019 are already shaping the industry for a new vision of the future of brokerage.
By: | April 25, 2019

Rising Stars are winners and finalists in Risk & Insurance®’s Power Broker® award competition, all of whom were under the age of 40 as of the Power Broker® publication date of Feb. 25.Since the launch of this designation in 2014, more than 450 brokers have been so recognized.

Risk & Insurance® celebrates these Rising Stars, as sponsored by The Hartford, for their achievements and for their emerging role as leaders of the commercial insurance industry. The recognition honors their creativity, exceptional customer service and industry knowledge in finding solutions for their clients.

Alexandra Forcucci, 26
EPIC Brokers and Consultants, New York
Real Estate

Will Wilson Jr., 26
McNeal, Sports & Wilson Risk Advisers, Waycross, Ga.
Workers’ Comp


Brian Baker, 27
Willis Towers Watson
Atlanta
At Large

Antonino Gentile, 27
Aon, London
Pharmaceuticals

Jilian Rossow, 27
Marsh, Houston
Energy, Traditional

Rohan Verma, 27
Marsh, Houston
M&A

Alyssa Montgomery, 27
Aon, Philadelphia
Pharmaceuticals

Samantha Billy, 28
Aon, New York
Cyber

Erin Yamada, 28
Marsh, San Francisco
Energy, Renewable

Adrianna Cardinal, 28
Marsh, Norwalk, Conn.
Private Client

Justin Corrado, 28
Marsh, New York
Cyber

Alexandra Ranney, 28
Gallagher, Cincinnati
Real Estate


James Burnett, 28
Aon
Minneapolis
Cyber

Michelle Abecasis, 28
HUB International, New York
Fine Arts


Kelly Ethier, 29
Gallagher, Quincy, Mass.
Education

Scott Smidlein, 29
Marsh, Phoenix
Energy, Renewable

Austin Sims, 29
Aon, Houston
Energy, Traditional

Whitney Nelson, 29
Marsh, San Francisco
Marine

Byron Given, 29
Gallagher, Rolling Meadows, Ill.
Education

Katie Crowe, 29
Aon, Washington, D.C.
Public Sector

Parker Stough, 29
Dwight Andrus Insurance, Lafayette, La.
Transportation

Wesley Keating, 29
IMA Select, Denver
Nonprofit

Alex Moen, 30
Aon, San Francisco
Cyber

Kimberly Mann, 30
Marsh, Philadelphia
Environmental

Alexander Brown, 30
EPIC Brokers and Consultants, Atlanta
Environmental

Kierstin Johnsen, 30
Risk Strategies/DeWitt Stern, Richmond, Va.
Fine Arts

Kristina Marcigliano, 30
Risk Strategies/DeWitt Stern, New York
Fine Arts

Zach Brown, 30
Orion Risk Mgmt., Newport Beach, Calif.
Workers’ Comp


Corey Lewis, 31
Aon
New York
At Large


Kevin Kirby, 31
Willis Towers Watson, New York
Finance

Amanda Lania, 31
Beecher Carlson, Boston
Energy, Renewable

Michael Crown, 31
Aon, San Francisco
Finance

Tammy Mission, 31
BeemaBroker, Danville, Calif.
At Large

Cabot Lyman, 32
Aon, New York
Retail

Betsy Ellis Clement, 32
Gillis, Ellis & Baker, New Orleans
Private Client

Justin Beidleman, 32
Arbor Insurance Group, Allentown, Pa.
Captives

Joann Alaimo, 32
Aon, New York
Public Sector

Frannie Epps, 32
Marsh, Chicago
Technology

Rose Proby, 32
Marsh, London
Fine Arts

Fred Zutel, 33
Willis Towers Watson, Miami
Real Estate

Kate Simons Delmedico, 33
Aon, Chicago
Real Estate

Thomas Shashaty, 33
Alliant Insurance Services, New York
Finance

Jessica Harger, 33
Aon, New York
M&A

Susan Young, 34
Marsh, Seattle
Cyber

Mark Munroe, 34
Gallagher, Lafayette, Calif.
Nonprofit

Justin Felker, 34
Gallagher, Greenville, S.C.
Captives

Traci Crimm, 34
Aon, St. Louis
Private Client

Sanju Rajan, 34
Aon, Baltimore
Transportation

Yogesh Amar, 34
Marsh
New York
Utilities

Marcus Henthorn, 34
Gallagher, Rolling Meadows, Ill.
Public Sector


John McCall, 34
Aon
San Francisco
Finance

Megan Nichols, 34
Aon, Independence, OH
Employee Benefits

Katie Underwood, 34
Aon, London
International

James Bennett, 34
Aon, Houston
Energy, Traditional

Sydney Turk, 34
Aon, New York
Marine

Brandon Cole, 35
Gallagher, Glendale, Calif.
NonProfit

Joshua Rubich, 35
Gallagher, Orlando
Employee Benefits

Tana Melville, 35
Alliant Insurance Services, Chicago
At Large

Jennifer Hustwitt, 35
Marsh, Los Angeles
Finance

Wes Grigston, 35
Gallagher, Charlotte, N.C.
Employee Benefits

Drew Love, 35
Aon, Dallas
Agriculture

Katherine Glancy Johnston, 35
Aon, Chicago
Agriculture

Mark Jagor, 35
Gallagher, Atlanta
Private Client

Lauren Cisco, 35
Marsh, San Francisco
Technology

Seth Cohen, 35
HUB International, Encino, Calif.
Entertainment

Lindsay Roos, 35
Marsh, Hamilton, Bermuda
Health Care

David Christian, 35
Aon, New York
Real Estate

Danielle Ross, 35
Aon, Dallas
Construction

Kathryn Christensen, 35
Aon, Los Angeles
Captives

Ryan Griffin, 36
JLT Specialty USA, Chicago
Hospitality

Matt Maloney, 36
Aon, Norwalk, Conn.
Employee Benefits

Ali Inan, 36
Aon, San Francisco
Finance

Stephen Busch, 36
Aon, Chicago
Pharmaceuticals

Robert Barberi, 36
Willis Towers Watson, Boston
Cyber

Kashif Khan, 36
Marsh Private Client Services, Chicago
Private Client

Sheneen Nicholson, 36
Alliant Insurance Services, New York
Private Client

Brian Pfund, 36
Marsh, Portland, Ore.
At Large

Rob Logan, 36
McGriff, Seibels & Williams Inc., Addison, TX
Utilities

Samara Freimark, 37
Willis Towers Watson, New York
International

Jill Jeske, 37
Aon, San Francisco
Workers’ Comp

Matthew Wiener, 37
Aon, Houston
At Large

Wesley Bryan, 37
Marsh Wortham, Houston
Marine

Henry Yuan, 37
Aon, San Francisco
Health Care

Brian Sebold, 37
Aon, Dallas
Agriculture

Maron Impagliazzo, 37, EPIC Brokers and Consultants
San Mateo, Calif.
Transportation


David Owen, 37
Gallagher
Dallas
Hospitality


Ben Zviti, 38
Marsh
New York
Finance


John Baines, 38
Aon, Birmingham, UK
Employee Benefits

Kevin Dougher, 38
Johnson, Kendall & Johnson Inc., Newtown, Pa.
Nonprofit


Megan Remley, 38
Lockton Companies, Kansas City, Mo.
Construction

Ryan Farnsworth, 38
JLT Specialty USA, San Francisco
Finance

Alexander Minier, 38
Aon, Boston
Finance

Brandon Robertson, 38
The Buckner Company, Salt Lake City
Health Care

Karen Sullivan, 38
Aon, San Francisco
Technology

Bryan Holmgren, 38
Aon, Chicago
Aviation

Shawn Walsh, 38
Aon, New York
International

Kyle Sliwerski, 38
Lockton Companies, San Francisco
Retail

Blair Wunderlich, 38
Aon, Washington, D.C.
Fine Arts

Natalie Marquess, 39
Aon, Denver
Pharmaceuticals

Taylor Mitcham, 39
Aon, Little Rock, Ark.
Transportation

Chris Shorter, 39
Aon, Houston
Energy, Renewable

Heather Wilkinson, 39
Willis Towers Watson, Los Angeles
Construction

Daniel R’bibo, 39
Gallagher, Glendale, Calif.
Entertainment

Lee Snelgrove, 39
Marsh, Houston
Energy, Traditional

Owen Oakley, 39
Marsh, San Francisco
Technology

John Riley, 39
Gallagher, White Plains, N.Y.
Agriculture

Sean Murphy, 40
Gallagher, Houston
Hospitality

Matthew Donohue, 40
Aon, New York
Aviation

Rob Scheige, 40
Willis Towers Watson, Potomac, Md.
Aviation

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

The R&I Editorial Team can be reached at [email protected]

4 Companies That Rocked It by Treating Injured Workers as Equals; Not Adversaries

The 2018 Teddy Award winners built their programs around people, not claims, and offer proof that a worker-centric approach is a smarter way to operate.
By: | October 30, 2018 • 3 min read

Across the workers’ compensation industry, the concept of a worker advocacy model has been around for a while, but has only seen notable adoption in recent years.

Even among those not adopting a formal advocacy approach, mindsets are shifting. Formerly claims-centric programs are becoming worker-centric and it’s a win all around: better outcomes; greater productivity; safer, healthier employees and a stronger bottom line.

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That’s what you’ll see in this month’s issue of Risk & Insurance® when you read the profiles of the four recipients of the 2018 Theodore Roosevelt Workers’ Compensation and Disability Management Award, sponsored by PMA Companies. These four programs put workers front and center in everything they do.

“We were focused on building up a program with an eye on our partner experience. Cost was at the bottom of the list. Doing a better job by our partners was at the top,” said Steve Legg, director of risk management for Starbucks.

Starbucks put claims reporting in the hands of its partners, an exemplary act of trust. The coffee company also put itself in workers’ shoes to identify and remove points of friction.

That led to a call center run by Starbucks’ TPA and a dedicated telephonic case management team so that partners can speak to a live person without the frustration of ‘phone tag’ and unanswered questions.

“We were focused on building up a program with an eye on our partner experience. Cost was at the bottom of the list. Doing a better job by our partners was at the top.” — Steve Legg, director of risk management, Starbucks

Starbucks also implemented direct deposit for lost-time pay, eliminating stressful wait times for injured partners, and allowing them to focus on healing.

For Starbucks, as for all of the 2018 Teddy Award winners, the approach is netting measurable results. With higher partner satisfaction, it has seen a 50 percent decrease in litigation.

Teddy winner Main Line Health (MLH) adopted worker advocacy in a way that goes far beyond claims.

Employees who identify and report safety hazards can take credit for their actions by sending out a formal “Employee Safety Message” to nearly 11,000 mailboxes across the organization.

“The recognition is pretty cool,” said Steve Besack, system director, claims management and workers’ compensation for the health system.

MLH also takes a non-adversarial approach to workers with repeat injuries, seeing them as a resource for identifying areas of improvement.

“When you look at ‘repeat offenders’ in an unconventional way, they’re a great asset to the program, not a liability,” said Mike Miller, manager, workers’ compensation and employee safety for MLH.

Teddy winner Monmouth County, N.J. utilizes high-tech motion capture technology to reduce the chance of placing new hires in jobs that are likely to hurt them.

Monmouth County also adopted numerous wellness initiatives that help workers manage their weight and improve their wellbeing overall.

“You should see the looks on their faces when their cholesterol is down, they’ve lost weight and their blood sugar is better. We’ve had people lose 30 and 40 pounds,” said William McGuane, the county’s manager of benefits and workers’ compensation.

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Do these sound like minor program elements? The math says otherwise: Claims severity has plunged from $5.5 million in 2009 to $1.3 million in 2017.

At the University of Pennsylvania, putting workers first means getting out from behind the desk and finding out what each one of them is tasked with, day in, day out — and looking for ways to make each of those tasks safer.

Regular observations across the sprawling campus have resulted in a phenomenal number of process and equipment changes that seem simple on their own, but in combination have created a substantially safer, healthier campus and improved employee morale.

UPenn’s workers’ comp costs, in the seven-digit figures in 2009, have been virtually cut in half.

Risk & Insurance® is proud to honor the work of these four organizations. We hope their stories inspire other organizations to be true partners with the employees they depend on. &

Michelle Kerr is associate editor of Risk & Insurance. She can be reached at [email protected]