White Paper

The Human Cost of Insurance Claim Fraud

Insurance fraud carries a human cost, making early detection and prevention critical to protecting employees, supporting recovery and reducing harm.
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White Paper Summary

Picture someone injured in an accident that wasn’t their fault: a slip and fall, a car crash, an incident on someone else’s property. The injury is real, the pain is real, and their need for care is real. But, when seeking medical treatment, they encounter a medical provider who intentionally recommends unnecessary surgery to inflate the value of the claim. Months later, the person — now a “claimant” in the system — hasn’t recovered and may be worse off, both physically and financially.

Insurance fraud is usually framed in terms of numbers — inflated claims, fraudulent billing, dollars lost. But behind those numbers, there are real victims, and in this case the fraud costs a person their recovery.

So how do we stop this? Insurance carriers can be a key line of defense between a fraudulent provider and the claimant they’re targeting.

To learn more about Travelers, please visit their website.

The Travelers Companies, Inc. (NYSE: TRV) is a leading provider of property casualty insurance for auto, home and business. A component of the Dow Jones Industrial Average, Travelers has approximately 30,000 employees and generated revenues of approximately $28 billion in 2016. For more information, visit www.travelers.com.

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