The Hartford Announces Expansion of Roles for Two Company Executives

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By: | April 4, 2025

The Hartford has announced the expansion of roles for two key executives, Shekar Pannala and Jeffery Hawkins, in a new organizational structure for its Technology and Operations functions.

Pannala, now the company’s chief information officer, will lead Technology, cybersecurity, infrastructure, and cloud modernization. Hawkins, named chief data, AI, and operations officer, will oversee data, analytics, AI, and Operations. Both will report directly to The Hartford’s Chairman and CEO Christopher Swift.

Swift said, “Our new structure enables us to focus more deeply on our critical technology-and-operations priorities and build on our competitive advantages.” He also praised Pannala’s invaluable industry experience and Hawkins’ strong technical expertise and strategic leadership skills.

Pannala’s technology experience spans a 30-year career, including roles as the global CIO of Chubb and chief technology officer at S&P Global. Hawkins, with over 25 years of experience, was previously the chief information officer at CVS Health and held senior leadership roles at Humana.

The new appointments follow the resignation of Deepa Soni, former chief information and operations officer, who will work with Pannala and Hawkins to ensure a smooth transition. &

The R&I Editorial Team can be reached at [email protected].

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