Helmsman’s Karen Reading on Remote Trends Impacting Workers’ Compensation
New technologies are rapidly changing the workers’ compensation industry. Telemedicine options have made it possible for injured workers to receive services from routine check-ups to physical therapy sessions without ever stepping foot in a doctor’s office.
Virtual communication like email, video calls and instant messaging is also making telecommuting more common, allowing employees to work from, and get injured, at home.
During the 2019 National Workers’ Compensation and Disability Conference® & Expo, Karen Reading, vice president and managing director of Helmsman Management Services spoke with Risk & Insurance® about these two trends and how they’re affecting the workers’ compensation industry.