CompTalk: Vision Reset — 5 Goals for Workers’ Comp

Many industry professionals fell into workers’ comp. It’s time the industry developed well-defined goals everyone can share.
By: | March 10, 2021

If you ask a workers’ comp professional how they got their start in the industry, they’re likely to respond by saying they just “fell into it.”

It’s a story oft told by workers’ comp professionals. They were working in a related field, like risk management, human resources or employee benefits, and an opportunity came up to make the switch to workers’ comp. Others may have worked in other fields entirely before making the transition.

“Most of us fell into this business and would each provide a different description of overall system goals,” said Bill Minick, chairman at PartnerSource.

The diversity of backgrounds and experiences workers’ comp professionals bring to the industry can be an asset for sure, but it can lead to unclear and divergent big-picture goals. Is the main goal of a workers’ comp claim to reduce costs or is it to help a worker return-to-work?

Both? Neither?

The answer may depend on who is being asked rather than by broader industry initiatives.

In a CompTalk presented by the National Workers’ Compensation and Disability Conference — National Comp — Minick lays out five goals that workers’ comp programs can use to plan and enact new initiatives. The talk covers topics from how to set and achieve goals to amplifying worker advocacy movements and attracting young talent.

“Baseball legend Yogi Berra had a simple way of saying important things like, ‘If you don’t know where you’re going, you might wind up someplace else.’ That’s true of taking a trip in your car, and it’s true of workers’ comp,” Minick said.

You can view the full session on-demand here. Check out more CompTalks on the National Comp website&

Courtney DuChene is a freelance journalist based in Philadelphia. She can be reached at [email protected]

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