AGCO’s Jackson Operations transformed their workers’ comp program, earning the organization a 2022 Teddy Award.

In part one of this two-part series, Michelle Despres of One Call shares how she broke her leg while on the job and what happened as she entered the workers’ comp space as an injured worker for the first time.

Physical therapy is great. But work conditioning and work hardening are the true champions when it comes to rehabilitative care in workers’ comp.

Stephanie Arkelian of Healthesystems draws on her early experience as an adjuster to discuss how the industry can support the next generation of this important role.

For workers’ compensation personnel who face supply chain shortages and delays to providing injured worker care, there are some effective strategies to mitigate disruptions.

Nurse case managers have the experience and the will to take the lead in delivering the biopsychosocial model of injured worker recovery.

Kristine Kennedy, SVP of Product Strategy and Innovation at Healthesystems, explains how digital solutions can go a long way in improving the claims experience and outcomes.

Plotting out steps to recovery at the onset of a claim helps engage injured workers in their treatment and can minimize treatment delays.

Some concerns were consistent with last year’s findings, but others show a shift in what worries WC professionals the most.

The company’s employee-driven culture prioritizes injured worker advocacy and helps get patients back to work rested and safe.

A recent study suggests that multiple types of treatment are more effective at treating chronic pain.  

Subrogation is an important topic that should be discussed, but it shouldn’t be presented in an isolated, misleading way.

Technology changes the game by easing the burden of record keeping and tilting the workers’ compensation case management field toward true injured worker advocacy.

A biopsychosocial approach helps injured workers achieve better outcomes, but jurisdictional obstacles remain. Joe Berardo, CEO of Carisk, outlines the challenges and benefits of a more holistic approach.

In California, the option to seek care in Mexico is producing better outcomes and reduced cost of claims in workers’ comp.

When a claim stalls, it’s time to call in medical professionals to apply fresh clinical eyes to the case at hand.

Comorbid conditions have been known to lengthen claims due to high medical costs and increased risk of litigation. Enter the nurse case manager, a few healthy tricks up their sleeve.

A workers’ compensation claims professional can learn a thing or two about injury from the nurses who manage their claims.

Workers’ comp insurers want to know if marijuana can effect better outcomes than opioids.

With more buzz than proven capability around telemedicine, buyers should ask critical questions.