Nurse case managers have the experience and the will to take the lead in delivering the biopsychosocial model of injured worker recovery.

Kristine Kennedy, SVP of Product Strategy and Innovation at Healthesystems, explains how digital solutions can go a long way in improving the claims experience and outcomes.

Plotting out steps to recovery at the onset of a claim helps engage injured workers in their treatment and can minimize treatment delays.

Some concerns were consistent with last year’s findings, but others show a shift in what worries WC professionals the most.

The company’s employee-driven culture prioritizes injured worker advocacy and helps get patients back to work rested and safe.

A recent study suggests that multiple types of treatment are more effective at treating chronic pain.  

Subrogation is an important topic that should be discussed, but it shouldn’t be presented in an isolated, misleading way.

Technology changes the game by easing the burden of record keeping and tilting the workers’ compensation case management field toward true injured worker advocacy.

A biopsychosocial approach helps injured workers achieve better outcomes, but jurisdictional obstacles remain. Joe Berardo, CEO of Carisk, outlines the challenges and benefits of a more holistic approach.

In California, the option to seek care in Mexico is producing better outcomes and reduced cost of claims in workers’ comp.

When a claim stalls, it’s time to call in medical professionals to apply fresh clinical eyes to the case at hand.

Comorbid conditions have been known to lengthen claims due to high medical costs and increased risk of litigation. Enter the nurse case manager, a few healthy tricks up their sleeve.

A workers’ compensation claims professional can learn a thing or two about injury from the nurses who manage their claims.

Workers’ comp insurers want to know if marijuana can effect better outcomes than opioids.

With more buzz than proven capability around telemedicine, buyers should ask critical questions.

Advanced medical technology is costly, but greatly improves quality of life for workers with catastrophic injuries.

Identifying and understanding an employee’s behavioral and social issues will enhance recovery.

Return to work should be an active part of the recovery process, not just the end goal.

American Airlines needed to take aggressive action to resolve 6,000 lingering workers’ compensation claims.

For Disney’s Tim East, the way forward is to change the way we think about — and talk about — workers’ compensation.