Claims

Beyond the Injury: Reshaping Workers’ Compensation with a Whole Person Health Approach

As comorbid conditions, behavioral health challenges, and social barriers increasingly influence recovery outcomes, the workers’ comp industry is rethinking how it cares for injured workers.

In-Network and Out-of-Network Trends

Why Bodily Injury Claims are Being Overpaid and How to Stop It

Topical Medications in Workers’ Compensation

The Aging Workforce

Recently in Claims

4 Emerging Property Loss Trends and the Underwriting Best Practices Businesses Should Expect from Their Insurer

As premiums in commercial property continue to rise, understanding the loss trends and having the right partners in place are a necessity.

4 Key Takeaways from 10 Years of Work Comp Benchmark Study Data

Condensing a decade of research with claims execs and frontline professionals, this white paper distills over 1,000 pages of text and data into just four (4) key takeaways for closing the claims performance gap.

Optimizing Return-to-Work Outcomes via Strategic Absence Management

In this webinar, viewers will learn how specific data-driven solutions can help case managers effectively manage and resolve absence and disability claims to return injured employees to health.

3 Tips to Maintain Provider Appeals Rate Under 1% in Workers’ Compensation

Strong provider relationships and proactive issue resolution are the key to appeals mitigation.

The Critical Importance of Getting the First Workers’ Compensation Referral Right

When executed effectively, workers’ compensation health care value strategies assure that the referral process is smooth and outcomes are optimal. This makes it a win-win for workers, their employers and claim adjusters.

ODG Training for the State of Texas

This 60-minute webinar focuses on how to use the ODG by MCG guidelines and formulary (adopted by the state of Texas) to review and identify proper, evidence-based medical care for injured workers.

On-Demand Webinar: COVID, Work From Home and the Morphing WC Claims Management Dynamic

Work from home creates challenges for WC in the area of knowledge transfer and data security. An innovative, collaborative approach to claims data management is a step in the right direction.

Returning to the Workplace Safely: A Re-occupancy Roadmap

After COVID-19, many employers may be wondering how to bring people back to the office. Three Gallagher Bassett execs will outline how to achieve a safe return.

Productivity Anywhere: How Modern Claim and Policy Document Processing Can Help Work-From-Home Succeed

Experts discuss how COVID-19 has made remote work more common. Take a look at the impact this new reality has had on the process, cycle times and culture of the industry.