After 16 years working for car dealerships, Mistry Carson was ready for a change. Here’s her personal journey as a non-traditional insurance hire.

As digital transformation, AI, and rising consumer expectations reshape the insurance landscape, carriers must prioritize enablement, transparency, and collaboration to empower agents and drive distribution success.

As the workers’ comp industry evolves, artificial intelligence, automation, and value-based care are transforming claims management—enabling faster, smarter, and more holistic recovery strategies for injured workers.

A shortage of skilled cybersecurity professionals is exposing businesses to rising risks—and reshaping how insurers assess, price, and respond to cyber threats.

Insurers face a simultaneous need for talent, even as they embrace AI and automate jobs.

In these challenging times, insurers can play a key role in advising small businesses.

The adverse effects of insufficient access to medical resources and facilities present a very real concern for communities and individuals alike.

A deeper dive into the 2020 AC Transit data breach demonstrates how organizations facing cyberattack can come back stronger, with resilience at the fore.

A quick guide to a plan of action if you receive a letter from the Department of Insurance.

As mental health takes center stage in both workplace culture and public policy, the workers’ compensation industry must evolve to meet new challenges in claims management, causation, and care coordination.

Understanding effective disaster preparedness, and how to navigate insurance claims following a disaster, has never been more critical, says Beau Bishop of Charles Taylor.

Rising tariffs create hidden insurance risks for U.S. importers, requiring updated cargo coverage strategies in an increasingly complex global supply chain environment.

To help control claims costs, consider these 12 things before hiring a contractor.

This is not simply about translation. It’s about building bridges of understanding, fostering trust, and ushering in an era of inclusive claims management.

The risks the world now faces – climate change, economic instability, political crises, cyber crime, supply chain disruptions – are overlapping and amplifying each other.

Kelli Kresowski shares her career journey from flight attendant to working in insurance.

The cyber insurance market is evolving rapidly, balancing competitive pricing with rising threats. Businesses must stay proactive in managing cyber risks.

A universal focus on patient outcomes rather than front-end cost-cutting is the path to workers’ comp transformation, for the benefit of patients and payors alike

If we want to support and strengthen this critical segment of the healthcare market, a transformation is needed—one that prioritizes financial stability, operational efficiency, and fairness for all stakeholders.

These days, cocktail napkins are just cocktail napkins, not the foundation for penning an insurance contract.