When standard lines insurers pull out of states or risk, it often creates a gap in the insurance market. This is where the E&S market plays a crucial role.

Thankfully, research that aids best practices in workers’ compensation is available.

Todd Mattiello shares valuable insights on leveraging technology for claims management, addressing biopsychosocial factors in recovery, and implementing innovative solutions like the WYSA return-to-work application to support injured workers.

Jennifer Thompson, workers’ compensation manager, and Britt Roarx, director of Risk at Texas Roadhouse, discuss how they transformed the company’s workers’ compensation program through innovative employee-centric approaches.

Chris Schaffer discusses critical industry challenges including AI integration, talent retention and claims management innovation.

Beth Mrozinsky shares insights into Harley-Davidson’s innovative and award-winning approach to employee health and safety.

From the floor of National Comp 2024 in Las Vegas, Bryce Bennett, senior director of environmental safety and health, The Home Depot, and Don Stanfield, Home Depot account manager from Liberty Mutual Helmsman share insight on their team effort toward worker safety.

Newfront’s Jake Daly shares how he found a sense of community and belonging in the insurance industry after serving in the military.

Whether it’s the project finance side or insurance broking itself, crafting solutions that strike a balance for all stakeholders brings broker Todd Burack joy in his job every day.

The insurance carrier executives featured in these pages began their climb to the top years ago. Now, we can watch in appreciation as they move the industry forward.

Zurich’s Ann Chai is dedicated to promoting diversity and inclusion in insurance.

Small business owners need to focus on running their businesses. Nationwide’s George Williams plans to assist them with their risk management and insurance needs.

Industry veteran Dan Malloy is hitting another gear as the CEO of United Risk.

Liberty Mutual’s Tory Agnich is bringing a life-long fascination with science into her new role as a middle market life sciences leader.

Despite what some may view as market maturation, Mary Boyd and her colleagues at Hiscox think there is plenty of insurance business opportunity in the U.S.

Pantea Vaziri of Allianz Commercial is prioritizing the use of analytics to get ahead of cyber risk.

Driving the transformation of a claims organization is no small task. Arch’s Nora Deveau seems up to the challenge.

AXA XL’s Michelle Chia has been in the cyber insurance space for quite some time. She has no plans to let the risk get ahead of her.

University of Pittsburgh graduate and AIG veteran Brian Botkin joins the U.S. operations of a Japanese insurance company with a 350-year legacy.

A news compilation of the insurance and risk management happenings.