2222222222

Stephens Insurance Broker Brian Chance Recognized as a 2021 Workers’ Comp Power Broker

Topics: Workers' Comp

Brian Chance, Senior Vice President Claims & Risk Management, Stephens Insurance

Brian Chance, CPCU, AIC
Senior Vice President Claims & Risk Management
Stephens Insurance, Little Rock, Ark.

Clients of Brian Chance praised his commitment to developing creative money saving solutions for their companies. “Brian is the most creative broker that I’ve met,” said John Madaus, RN BA CCM, workers’ compensation manager, Clemens Food Group.

“He never stopped looking as a broker for new ideas as far as money saving,” another client added.

One client said Chance took a comprehensive look at every facet of its workers’ comp program and insurance services.

Chance immediately had suggestions about how unbundling certain services would help the bottom line. He then negotiated a better deal that resulted in hundreds of thousands of dollars in savings.

In another case, he was able to help a client dig into bill reviews from its various vendors and TPA to find out what dollars from “enhanced savings” were being put towards. Previous brokers hadn’t thoroughly analyzed the issue, but Chance dug in and was able to help cut costs.

“Overall, [compared to] the other brokers I’ve worked with in the past, Brian really got in there, and he found out where these costs were going,” the client said.

Chance isn’t just about saving workers’ comp programs money. Madaus noted that Chance played a critical role in helping the Clemens workers’ comp program shift to an advocacy-based model, for which it earned a 2019 Teddy Award from Risk & Insurance®.

“He worked the numbers with me and looked at claims histories and was able to help me help our financial people see the value in adjusting the program,” Madaus said.

All 2021 Power Broker Winners

2021 Workers’ Comp Winners and Finalists


What is a Power Broker? 

A Risk & Insurance Power Broker® is an individual who stands out among their peers for the exceptional client work they delivered over the past year. While brokers play many key roles in the insurance industry and risk profession, a Power Broker® award recognizes problem solving, customer service and industry knowledge. 

Our goal is to broadly recognize and promote outstanding risk management and customer service among the brokerage community. 

Who selects the winners? 

Power Brokers are selected by risk managers based on the strength of the testimonials they provide to a team of 15 Risk & Insurance editors and writers. 

More from Risk & Insurance

2024 Theo Award Winner: Raley’s

Raley’s, a Sacramento-based grocery store chain, faced challenges related to staffing and worker safety during the COVID-19 pandemic. The company experienced growth in temporary total disability (TTD) claims from 2021 to 2023, putting undue strain on operations and posing an obstacle the company’s growth. Raley’s recognized the need for an innovative solutions. Tackling the Problem... View Article

National Comp: AI’s Claims Management Promise

Generative AI is notorious for producing what are being referred to as “hallucinations” — that is, producing language and citing information that it has essentially made up. That’s why it’s always going to be important to have veteran managers reviewing the work that generative AI produces.

10 Questions for Andrew Wynn, Founder and Co-CEO of Ascend

“Insured pays carrier, carrier pays commission. But there are these simultaneous loops always running and all of those systems are disparate. And as a result, all of those points of contact create friction, and friction is being dealt with by people today.”

2024 Theo Award Winner: Total Productive Staffing

Total Productive Staffing (TPS), doing business as Coast Personnel Services, is a temporary staffing agency that has made significant strides in improving workplace safety for its associates. Recognizing that temporary employees are their most valuable asset, TPS embarked on a journey to enhance their safety culture and workers’ compensation program. Despite tracking key performance indicators... View Article

More from Risk & Insurance