Marsh Broker Steve Toffolon Recognized as a 2019 International Power Broker
Steve Toffolon, Global Risk Management Client Executive, Marsh
One of Steve Toffolon’s pharmaceutical clients was facing a very challenging renewal for its products liability program and financial services programs due to a very difficult market cycle. The marketplace was reducing capacity, increasing costs and demanding more information.
Toffolon’s team kept the client in the loop at each step, and developed a plan that included utilization of the global marketplace for both lines of coverage, along with continued deep analysis of the program using Six Sigma tools and methodologies.
They were able to bind both lines of coverage at full limits using capacity from around the globe, with terms and conditions that were advantageous to our client.
“Steve Toffolon by far is the most organized account executive that I’ve dealt with,” said the client.
“That sounds pretty boring, but when you’re trying to manage complex moving parts, having someone help put it in perspective and help keep a good timeline on what has to get accomplished next week or next month, is very important. I rely on him a great deal.”
“Steve is our client advocate and he really maneuvers his brokering team to get things done and to service the customer,” said the director of risk management at a life sciences firm.
“He is a problem solver — he really gets deep into the issues to find and assess the source of the issue, which is absolutely critical.”
What is a Power Broker?
A Risk & Insurance Power Broker® is an individual who stands out among their peers for the exceptional client work they delivered over the past year. While brokers play many key roles in the insurance industry and risk profession, a Power Broker® award recognizes problem solving, customer service and industry knowledge.
Our goal is to broadly recognize and promote outstanding risk management and customer service among the brokerage community.
Who selects the winners?
Power Brokers are selected by Risk Managers based on the strength of the testimonials they provide to a team of 15 Risk & Insurance editors and writers.