EPIC Broker Matt Sears Recognized as a 2019 Employee Benefits Power Broker
Matt Sears, Executive Vice President, EPIC Brokers and Consultants
For a home builder that acquired another, Matt Sears helped integrate hundreds of new employees to the benefits program.
He analyzed plan comparisons, costs and employee satisfaction, then created a targeted communication strategy, including web portal, mobile app, paper collateral, webinars, in-person seminars and telephone assistance.
The result? New employees seamlessly integrated into the new plan. Perhaps more importantly, those new employees got their first taste of the home builder’s strong, welcoming company culture.
“Whenever we have an employee or dependent in need of guidance or support, Sears and his team immediately drop what they’re doing and spring into action,” said the firm’s VP of human resources.
“I’ve always been so impressed and relieved that we have Sears and his team during crisis moments. Nobody is a number. Every single person is a real person.”
Sears was also instrumental for the Supercuts Franchisee Association, a collection of people who franchise the popular salon chain. In fact, Sears helped create a health plan that could work for all franchisee owners — both big and small.
Cheryl Robinson, co-owner of 48 Supercuts locations in the Southwest, said that Sears offers a personal touch in his work.
“At renewal, he shows us dollars and cents. But it’s not just about how much things cost.
Matt always asks: ‘How does this impact the hair stylist with two kids and bills to pay? What is the difference for her?’ ”
A Risk & Insurance Power Broker® is an individual who stands out among their peers for the exceptional client work they delivered over the past year. While brokers play many key roles in the insurance industry and risk profession, a Power Broker® award recognizes problem solving, customer service and industry knowledge.
Our goal is to broadly recognize and promote outstanding risk management and customer service among the brokerage community.
Who selects the winners?
Power Brokers are selected by Risk Managers based on the strength of the testimonials they provide to a team of 15 Risk & Insurance editors and writers.