Aon Broker Jeanne Herold Recognized as a 2021 Pharmaceuticals Power Broker

Topics: Pharmaceuticals

Jeanne Herold, Senior Vice President/AE Leader, Aon

Jeanne Herold
Senior Vice President/AE Leader
Aon, Grand Rapids, Mich.

Jeanne Herold had a busy 2020. Her clients across the board praised her ability to navigate difficult waters and leverage strong relationships to find creative solutions.

One client praised Herold’s networking abilities, saying, “Jeanne has leveraged the Aon resources necessary to help us navigate significant transitions in our product liability, primary casualty and captive insurance programs.”

Herold spent much of 2020 working with a client to streamline its global operations for its casualty and clinical trials.

With operations in over 35 countries, her client asked for help in establishing a managed process for D&O coverage, a solution that spanned over seven months during COVID-19 shutdowns. Herold’s client realized a 27% cost reduction due to efficiencies found through this managed process.

Herold extols the virtue of being proactive rather than reactive for her clients. One way she does this is by communicating openly with clients on a regular schedule of check-ins throughout the year, before and after key projects and renewals.

This cadence allows for transparency from Herold about the marketplace and from her clients about how their business is going. This lets Herold get ahead of any issues before surprises at renewal.

Another client appreciated Herold’s candid nature, commenting, “She proactively identifies service issues and recommends process and/or team changes.” The client raved about Herold’s willingness to roll up her sleeves.

All 2021 Power Broker Winners

2021 Pharmaceuticals Winners and Finalists 

What is a Power Broker? 

A Risk & Insurance Power Broker® is an individual who stands out among their peers for the exceptional client work they delivered over the past year. While brokers play many key roles in the insurance industry and risk profession, a Power Broker® award recognizes problem solving, customer service and industry knowledge. 

Our goal is to broadly recognize and promote outstanding risk management and customer service among the brokerage community. 

Who selects the winners? 

Power Brokers are selected by risk managers based on the strength of the testimonials they provide to a team of 15 Risk & Insurance editors and writers. 

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