Aon Broker Ian Pilling Recognized as a 2020 Environmental Power Broker
Ian Pilling, Senior Environmental Broker, Aon
After an insurance company took more than six months to acknowledge a rather large pollution claim, broker Ian Pilling stepped in and helped his client get the issue resolved. Within a few months, the claim was closed.
When the policy with that insurance company was up, Pilling helped his client find a new carrier for its environmental coverage. He found two competitive quotes for the renewal that enhanced coverage in some areas.
“Normally you wouldn’t expect such an easy renewal after having a claim filed,” his client said.
“Once you actually use the insurance, you have to kind of fight in renewals to get coverage. That didn’t happen at all. He made it a really smooth and easy process,” the client continued.
After another client’s business was acquired by a company in a foreign country, Pilling helped make sure they had the coverage it needed through the transition.
Pilling’s clients also praised his efforts to understand their businesses and programs.
“You have to talk to your client to see what part of the business you don’t understand, what part of the program you don’t understand, and Ian does that,” a client said. “He came over to our office and spent time with us when we needed him.”
2020 Environmental Power Broker Winners and Finalists
What is a Power Broker?
A Risk & Insurance Power Broker® is an individual who stands out among their peers for the exceptional client work they delivered over the past year. While brokers play many key roles in the insurance industry and risk profession, a Power Broker® award recognizes problem solving, customer service and industry knowledge.
Our goal is to broadly recognize and promote outstanding risk management and customer service among the brokerage community.
Who selects the winners?
Power Brokers are selected by risk managers based on the strength of the testimonials they provide to a team of 15 Risk & Insurance editors and writers.