Aon Broker Henry Yuan Recognized as a 2019 Health Care Power Broker
Henry Yuan, Account Executive, Aon
As medical practitioners assumed increasingly administrative roles, the risk manager for a large health care organization began to worry about an administrative act producing one of two worst-case scenarios: Either a savvy plaintiff’s attorney could “double dip” into both its malpractice and errors and omissions towers, or “neither policy responds, and we’re left holding the bag.”
It was both a structural gap and an overlap, the risk manager said. The risk manager gives Aon’s Henry Yuan credit for proposing firewalls that would prevent claims from accessing both towers.
Another large health care organization was worried about its affiliated practice’s clinical trials. “Nobody had any idea who was working on what, what coverage was available, what was in place or what was needed,” said a risk manager.
Yuan dove into “identifying the real risk and how to address it — through transfer or process change or something else,” said the risk manager. The resulting coverage is “fantastic” and “providers and staff understand what to do, what risk looks like. They’re part of the process.”
An EPL carrier for Inland Empire Health Plan initially denied a claim based on its interpretation of policy language. Yuan took on the role of advocate, said Steve Sohn, managing counsel. “He said, ‘This is why it’s under the coverage inclusion.’ He knows the right buzzwords.”
The campaign had a good outcome and the carrier retracted its initial denial. “This is why you develop a relationship with a broker who has a relationship with the carriers,” said Sohn.
A Risk & Insurance Power Broker® is an individual who stands out among their peers for the exceptional client work they delivered over the past year. While brokers play many key roles in the insurance industry and risk profession, a Power Broker® award recognizes problem solving, customer service and industry knowledge.
Our goal is to broadly recognize and promote outstanding risk management and customer service among the brokerage community.
Who selects the winners?
Power Brokers are selected by Risk Managers based on the strength of the testimonials they provide to a team of 15 Risk & Insurance editors and writers.