Alena Kharkavets Named Head of Claims for North America at WTW’s Insurance Consulting and Technology Business

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By: | July 15, 2025

WTW has named Alena Kharkavets as Head of Claims for North America within its Insurance Consulting and Technology business, effective immediately.

“Alena is a recognized leader in insurance pricing and claims analytics and we are excited to have her join our team,” said Laura Doddington, Head of Personal and Commercial Lines, North America, Insurance Consulting and Technology at WTW.

“Her deep expertise, technical skills and commitment to data-driven decision making will be major assets to our clients, as we continue to strengthen our position as the leading consulting and technology solutions provider for the insurance industry.”

Kharkavets brings nearly two decades of experience from Intact Financial Corporation, where she held senior roles spanning pricing, claims, underwriting, M&A, digital distribution and strategy.

In her new role, she will work closely with clients to advance claims analytics, embedding data science and AI into claims processes, and will also provide strategic advice on leveraging data and analytics for improved decision making across organizations.

“I am excited to be given the opportunity to work with WTW’s hugely experienced and talented ICT team,” Kharkavets said. &

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