4 People on the Move

Crawford & Company Names Vice President of U.S. Catastrophe Operations, Breckenridge Insurance Services names a new vice president, property and casualty; catch this and more in this edition of People on the Move. 
By: | December 10, 2019

Crawford & Company Names Vice President of U.S. Catastrophe Operations

Maureen Westling, vice president, U.S. catastrophic operations, Crawford & Company

Crawford & Company, an independent provider of claims management and outsourcing solutions to insurance brokers, appointed Maureen Westling to vice president of U.S. catastrophic operations.

In this newly enacted role, Westling will be responsible for the strategic direction of operations, as well as the operations and financial performance of services.

“We are thrilled to welcome Maureen to Crawford. She is a remarkable claims operations executive who understands the needs of the customer and the challenges associated with handling catastrophe claims,” said Ken Tolson, U.S. president of Crawford Claim Solutions.

“Crawford is committed to restoring and enhancing lives, business and communities, and with the addition of Maureen, we are confident that her industry expertise and leadership will continue to help us fulfill that mission.”

Most recently, Westling served as managing director of claims for National Flood Services. She spent almost four decades with Nationwide Insurance running large scale units around the country for both man-made and natural disasters.

Worldwide Facilities Acquires New Transportation Vice President

Nicole Rickett, vice president, transportation, Worldwide Facilities

Worldwide Facilities, a national wholesale insurance broker, managing general agent and program underwriter, announced the addition of Nicole Rickett to the Chicago/Atlanta Transportation Team as a vice president.

With nearly 20 years of insurance experience, Rickett brings transportation expertise and relationships to her new position. She will be working closely with transportation team members Chris Moulder (Primary Auto), Matt Domitrovich (Excess Transportation) and Andy Simkins (MTC/Physical Damage) to continue growing the transportation footprint.

Most recently, Rickett worked as a producer, transportation and national accounts, for National Interstate Insurance Co. During that time, she received three promotions in four years.

“I am motivated to become a leader in the insurance field and plan to continue servicing my past relationships in this new position,” said Rickett.

“I am very excited to be a part of the transportation team and look forward to a successful future with Worldwide Facilities.”

“Nicole has a strong track record and the experience necessary to meet the specialized needs of our industry,” added David Fiske, senior vice president and Chicago branch manager at Worldwide Facilities.

“She brings a broad range of knowledge and will certainly be an excellent addition to our team.”

Burns & Wilcox Expands Transportation Expertise With Addition of John Woods as National Practice Group Leader 

Burns & Wilcox, insurance wholesale broker and underwriting management firm, announced the addition of John Woods to its leadership team. Woods joins the H.W. Kaufman Group company as vice president, national practice group leader, transportation.

Based in Scottsdale, Arizona, Woods’ role focuses on growing the transportation practice and providing strategic direction across the company. He will report to Chris Zoidis, executive vice president, Burns & Wilcox, Detroit/Farmington Hills, Michigan.

For nearly three decades, Woods led transportation-focused teams at various insurance companies. Most recently, he served as a senior director at Nationwide E&S, where he led the Brokerage Transportation and Public Entity business.

“My entire career has been rooted in transportation, successfully building and managing underwriting teams,” said Woods. “I look forward to building the practice group and helping to continue to provide top quality client service and expertise.”

Christina Mertens Joins Breckenridge Insurance Services

Breckenridge Insurance Services announced the addition of Christina Mertens as vice president, property and casualty broker.


On top of 20 years of industry experience spanning from account management, underwriting and claims, she is a six-year United States Air Force Veteran. She served as a senior airman at the Lowry Air Force Base.

Mertens will serve agents in the Denver, Colorado area and surrounding region. She spent the last decade at Pinnacol Assurance where she last served as a workers’ compensation underwriter while she also trained junior underwriters.

“Christina is a results-oriented professional who has leadership experience and a passion for client service,” stated Trevor Pierce, president of the Breckenridge brokerage and binding team.

“Her drive is coupled with sound risk management practices which agents, insureds, carriers and colleagues can all appreciate,” he added.

“Joining Breckenridge as a broker at this point in my career allows me to take charge of my career trajectory and apply my diverse skills to reach another level professionally. There is no limit to our collective success as I look to deliver relevant solutions and meaningful growth with my new team members,” Mertens said about her appointment. &

Emily Spennato is a former staff writer with Risk & Insurance.

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