The City of Glendale, Arizona, faced a unique challenge in handling cancer claims for its employees, particularly among public safety and fire personnel. Unlike typical workplace injuries, cancer claims require a distinctly different reporting and processing approach. Read more. The City of Henderson, Nevada, faced significant challenges in providing occupational and mental health services for… View Article

The City of Henderson, Nevada decided to assess its occupational and mental health services for its employees. Recognizing the need for improvement, the City embarked on a comprehensive redesign of its health and safety programs, focusing on enhancing employee care and workplace safety. Tackling the Problem To address these challenges, Henderson partnered with stakeholders from… View Article

The Kentucky Association of Counties Workers’ Compensation Fund (KACo WCF) provides workers’ compensation coverage for county governments and political subdivisions across Kentucky. KACo WCF struggled with extended lag times in reporting new claims and delays in initial contact with injured workers. This led to increased medical costs and longer workers’ compensation claim durations. To address… View Article

The City of Glendale, Arizona, faced a unique challenge in handling cancer claims for its employees, particularly among public safety and fire personnel. Unlike typical workplace injuries, cancer claims require a distinct reporting and processing approach. The city recognized that eliminating communication gaps and building trust were the primary keys to ensuring a smooth and… View Article