Setting the Bar for Brokers No project is too challenging for Seth Cohen and his team to insure, as his clients can attest to. “One of our clients was producing the ‘Heaven Sent’ jump, in which Luke Aikins jumped out of a plane at 25,000 feet without a parachute or a wing suit. The only… View Article
Track Record: On Time and Under Budget With less than two weeks before a client needed to conclude a major real estate acquisition, Laura Decker got to work. First she reviewed hundreds of environmental Phase I reports on the property. Of even greater concern was the fact that many of the property’s environmental exposures fell… View Article
No Jargon, Just Action Edward Conlon became the broker of a registered investment adviser and a related broker-dealer after a spinoff and merger at the holding company level. Despite a difficult loss history on the broker-dealer side, Conlon saved the combined entity 55 percent on its premium by showing carriers how the client improved its… View Article
Making It Easy Susan Jaffe, director of Guernsey’s auction house, may deal with a $10 million collection of guitars one day or a $25 million glass piece by Picasso or rare star rubies on other days. Regardless of the type of valuable — or its storage and transportation needs — she counts on Kristina Marcigliano… View Article
Long-Term Risk Management For 30 years, Arthur J. Gallagher’s Martha Acker mitigated risk and helped insure the long-term care market. Last year, Acker further fortified the industry when she established a risk purchasing group (RPG) program for the property and liability environmental exposures of long-term care. Long-term care has an inherent risk for environmental claims… View Article
Possessing Wisdom One client of Wesley Bryan’s charged him with the task of providing manuscripted coverage for its captive program. “He knows our program, he knows our business practices, and he knows our captive,” said the client’s vice president of risk management. “He has already made some important adjustments, but we have a situation that… View Article
Keeping Schools’ Missions at the Forefront School clients count on Brandon Cole to provide them the risk management education they need to perform their missions. Oakland, Calif.-based Thrival World Academies, a new nonprofit, was designing a program to provide publicly subsidized education abroad to racially and socio-economically diverse students. “Since we were in our design… View Article
Anticipating Client Needs When Japanese pharma company Astellas moved its clinical trial cover to a new carrier, an Astellas executive in the Netherlands objected. They didn’t appreciate the new carrier’s failure to provide a summary of the policy exclusions for countries where a broker is not used and the option for long-tail certificates of insurance…. View Article
A Fast Mover When one of Jay Brancaleone’s clients sees something they like, they tend to buy it and pay cash. Whether it’s a car or an investment property, the clients move quickly and they ask a lot of Brancaleone in making sure the correct coverages are in place. “Off the charts,” is how the… View Article
A Hard Negotiator Blazing a trail for an independent brokerage, Karen Bartak impresses with her connections in the excess casualty markets. “I rely on her to get me access to the big players in the public entity space,” said Greg Kildare, executive director of risk at the LA Metro Transportation Authority. “I regularly sit down… View Article
A Key Innovator One of Robert Colburn’s clients faced challenges with the historic renovation of some of its buildings and the purchase of vacant distressed properties. Colburn was able to create and negotiate a program with the carriers to successfully mitigate the risks and costs across the entire portfolio. Another developer, owner and property manager… View Article
Bringing Market Insight to the Table As a one-man risk management department, Dan Burseth, global risk manager of Crocs, expects a lot from his brokers. Cathy Borowski and her team at Arthur J. Gallagher consistently exceed those expectations. “We have offices or operations in 20-plus different countries,” said Burseth, adding that Borowski has been invaluable… View Article
Stand Out Broker Michele Centeno is always prepared and takes extra steps to learn everything she can about each client. Not surprisingly, the results are lowered costs and stronger policies. “I have worked with a variety of brokers, and by far, Michele stands out,” said an insurance manager at a window manufacturing company. “She knows… View Article
Superior on Every Level Senior Broker Karen Cangemi wants her customers to think of her as a colleague. But in their eyes she’s much more than that. “I tell her all the time, I’d be lost without her,” said Rose Annese, director of risk management at Thermo Fisher Scientific. The company recently completed a… View Article
Aligning the Carriers “Since Yogi has managed our property program, we have been able to decrease our rates, our premiums, and improve our terms and conditions,” said one compliance manager. “For example, we had carriers initially all over the map relative to the deductible for our combustion turbine. Yogi worked very hard to get all… View Article
An Indispensable Partner After decades coaching college football, Dave Roberts launched a new venture — Vital Care EMS, a South Carolina medical transportation company. There was a steep learning curve at first, and the company’s experience mod went “through the roof.” Willis Towers Watson’s Christopher Bailey stepped in and analyzed Vital Care’s program top to… View Article