Tackling Tough Risks A client of Marsh’s Grant Bell, a relatively new privately held biotech company, has multiple subsidiaries and is acquiring assets but hasn’t yet introduced any products. With such rapid expansion, risk management issues can crop up unexpectedly. For example, a state recently sought evidence of workers’ compensation coverage at a new subsidiary… View Article
The Talk of the Town Scott Marting, director of risk management, Palm Beach County BOCC, knows what it’s like to live through a hurricane. As a risk manager in Florida, Marting said he needed a broker who not only understood the frequency of hurricane events but also the scope of damage that can be done,… View Article
Getting It Done For a client buying single-family investment properties in the Greater Boston area, Aon’s Jay Brancaleone displayed the type of persistence that each of us wish we had in our advocates. The issue was that the client’s personal lines insurer wasn’t keen to insure investment or rental properties, representing as they do, a… View Article
Moving with Confidence When a large real estate client with a $26 billion portfolio came to Caitlin Costello at the end of their tether with their insurer’s service, she knew exactly what to do. After marketing the program and meeting with potential carriers, Costello was able to move the business to a new provider that… View Article
Inventive with Coverage After a series of acquisitions, a client of Aon’s Christopher Goodrich had outgrown its program. Goodrich and his team worked with carrier engineers to get clarity on the occupancies of the client’s key locations and their hazards, and were able to confirm the consistency in similar operations at the remaining locations. The… View Article
Next-Level Solutions Large multinationals with complex risks know Carol Beeley has the experience and savvy to handle their considerable needs, and the ingenuity to craft innovative solutions. For a top global tech company, Beeley helped craft a solution to address the rapidly shifting exposures related to the company’s cloud-based and mobile offerings. One key concern… View Article
Facing Unique Rail Risks Railroads face unique risks within transportation. Property values are high, as is liability for the cargo carried, and regulations require a certain level of coverage. Now: cyber exposure. “We were worried about people trying to hack into our train control operation systems and concerned about theft of PII. We need someone… View Article
Knowing Every Option 2017 was noteworthy for one of Jonathan Ball’s clients because it went through a sizable merger. “One of the most sensitive parts of the integration was merging the insurance programs for both companies — especially the casualty programs,” said the risk manager. “Jon led the team that integrated the casualty programs. He… View Article
Embracing Unique Solutions AMK9, a global security firm operating in volatile regions such as Afghanistan and Iran, faced significant challenges with injuries. The firm had a broker at the time but felt that broker wasn’t delivering the value the company expected. It cast its net and found Worldwide Risk Management’s Jason Allen. “He used his… View Article
Working Magic With Carriers For one industrial multinational client based in the Midwest, Aon’s Katherine Glancy Johnston secured physical damage and business interruption coverage against cyber attacks within the property program itself — a fairly unusual coverage in the industry. How did she do it? “Magic, I guess,” quipped the company’s risk manager. Well, there… View Article
The ‘Go-To’ Broker Michael Calhoun is my “go-to guy for aerospace-related business,” said the vice president of administration of an aircraft manufacturer. Calhoun’s work, he said, is “extraordinarily creative” and the broker is always available whenever “a peculiar or unusual” issue might arise. Calhoun, who is also Midwest region manager, took a lead role in… View Article
A Skillful Mediator Aon’s Joseph Boschee wowed clients this past year with his mastery of the arts of diplomacy and mediation. “We were having trouble communicating with our insurance company,” said an executive vice president. “Joe and I decided that a face-to-face meeting with the carrier [was needed]. … Joe stepped in and took care… View Article
Meeting Needs Far Beyond Insurance Several of Alex Burton’s higher ed clients needed more flexibility than what they were getting within their risk retention group. But transitioning out of a risk retention group can be a complex and exhausting process. The groups house such a diversity of risks, ranging from football programs to art collections,… View Article
A Knack for Finding Unexpected Savings One of John Byers’ clients had been going directly to a carrier for its elective benefits, but the outdated strategy caused its employees to pay up to four times the market price for an inferior product. Byers, who is also director of sales, and his Aon team were able… View Article
Helping New Business in a Big Way Few brokers can say they were present at the creation of a new business. “I formed a company about a year ago that acquires pre-construction solar projects and funds the construction and operations,” said the company’s managing partner. Since then, he said, “Susan has essentially served as our… View Article
Improving Coverage and Rates William Barnett was instrumental in several significant positive developments to one client’s insurance program this year, said its global director of risk management. For starters, he was able to engineer an 8 percent premium decrease on a program that was already reduced by 12 percent the prior year. “As our program… View Article
Setting the Bar for Brokers No project is too challenging for Seth Cohen and his team to insure, as his clients can attest to. “One of our clients was producing the ‘Heaven Sent’ jump, in which Luke Aikins jumped out of a plane at 25,000 feet without a parachute or a wing suit. The only… View Article