White Paper

Beyond the Injury: Reshaping Workers’ Compensation with a Whole Person Health Approach

As comorbid conditions, behavioral health challenges, and social barriers increasingly influence recovery outcomes, the workers' comp industry is rethinking how it cares for injured workers.
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White Paper Summary

The workers’ compensation industry has long operated under a familiar model: an injury occurs, a claim is opened, and treatment focuses on the specific body part or diagnosis that caused the disability. But this narrow lens is proving insufficient. Rising rates of diabetes, obesity, and cardiovascular disease, paired with expanding presumptive claim laws and greater attention to behavioral health, are prompting a fundamental shift in how claims are managed. Payers, employers, and claims professionals are recognizing that treating the injury alone often fails to address the real barriers standing between an injured worker and a full recovery.

“We have patients with comorbid conditions that affect how they recover and the speed with which they recover,” said Julie Black, R.Ph., Director of Product Development at MyMatrixx by Evernorth.

“So, it’s necessary for us to treat the patient as they come to us, beyond their injury and as a whole person.”

To learn more about myMatrixx, please visit their website.

As a PBM focused on workers’ compensation, MyMatrixx is dedicated to highly proactive customer support and a full suite of data-driven pharmacy, clinical and regulatory solutions to mitigate risk and safely guide injured workers on their path to recovery.