The Oswald Companies Broker Karen Sturm Recognized as a 2021 Private Client Power Broker
Karen Sturm, Senior Client Executive, The Oswald Companies
When a client needed assistance in reviewing and auditing a family member’s coverage for multiple apartment units in Israel, Karen Sturm, client executive/vice president of the Oswald Companies, didn’t let a little thing like distance stand in her way.
The buildings weren’t part of a homeowners’ association and the family was concerned that there were significant coverage gaps. Sturm contacted Oswald’s Israeli Assurex partner firm which offered a coverage solution, as well as contract language translation and education.
“Karen went above and beyond in assisting to place coverage in Israel with a broker partner of Oswald,” said Germaine Martin, director of finance, RIK Enterprises LLC. “She stayed involved from day one and saw it through to the finish line.”
Sturm also excels at minimizing stress for clients who appreciate Sturm’s organizational abilities.
Erik Tuveson, manager of Hillenbrand Capital Partners, LLC., said Sturm altered renewal dates so they are all on the same date for a 31-person, three generation family and standardized their coverage, policies and deductibles.
“Once we came to agreement on those terms – as a family – our insurance discussions/renewal process became more high-level and pro-active,” he said. He adds the changes have helped them “to focus on risk mitigation and protection and not the minutiae of individual decisions on each and every policy that came through the door on different days of the year.”
A Risk & Insurance Power Broker® is an individual who stands out among their peers for the exceptional client work they delivered over the past year. While brokers play many key roles in the insurance industry and risk profession, a Power Broker® award recognizes problem solving, customer service and industry knowledge.
Our goal is to broadly recognize and promote outstanding risk management and customer service among the brokerage community.
Who selects the winners?
Power Brokers are selected by risk managers based on the strength of the testimonials they provide to a team of 15 Risk & Insurance editors and writers.