Marsh Broker Steve Wagner Recognized at a 2023 At Large Power Broker
Steve Wagner, Vice President, Marsh
Versatility is a key trait of broker Steve Wagner. In the last year, one of his clients was directly impacted by two mass shooting incidents in the workplace.
The unique challenges of these two incidents were compounded by the company’s high-loss frequency liability claim exposures. With the client in urgent need to extend risk and claims management support, Wagner stepped in, leveraging the trust built through his long-standing partnership with the company to immediately engage with its risk leaders and provide support.
By deploying a comprehensive complex liability support team, Wagner was able to help the client navigate the crisis and handle loss claims, with a view to mitigating reputational risk. He also enabled it to maximize its risk transfer and mitigate the ultimate pay out.
Another client was faced with one of the largest and most challenging tort liability claim verdicts in U.S. history. But by proactively supporting the company’s corporate risk management and legal leadership team, Wagner successfully helped it overcome the crisis and mitigate any adverse outcome.
Client, Louis Caraballo, casualty risk manager at Charter Communications said, “We had a recent claim that needed much attention, and Steve drove that through all the excess carriers. He also reached out to his internal partners to get excess involved and participated in settlement negotiations.”
What is a Power Broker?
A Risk & Insurance Power Broker® is an individual who stands out among their peers for the exceptional client work they have delivered over the past year. While brokers play many key roles in the insurance industry and risk profession, a Power Broker® award recognizes problem solving, customer service and industry knowledge.
Our goal is to broadly recognize and promote outstanding risk management and customer service among the brokerage community.
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