Marsh Broker M. Susan Schroeter Recognized as a 2022 Finance Power Broker
M. Susan Schroeter, Senior Vice President, Marsh
The uptick in severity of wildfires, hurricanes and floods across the U.S. has been uniquely challenging for the insurance industry and financial institution clients. The trust business, in particular, a unique market where commercial and personal lines are blended, has been especially hard hit.
M. Susan Schroeter has seen the heightened onslaught of natural disasters exceptionally impact her trust clients, increasing the complexity of their needs and requirements. Yet Schroeter has found ways to deliver results in the trust arena by applying her straightforward philosophy: A broker needs to deliver on coverage, price and service for their client.
She works with each client to ensure adequate insurance rates by state; that the client is purchasing sufficient catastrophic limits of excess coverage to protect their trust clients and their own interests; and to identify loss trends to help maintain loss ratio.
For a client in California, Schroeter was successful in securing coverage for what had been considered an uninsurable risk due to wildfires. In the Midwest, she worked with a client to analyze loss trends and develop new policies and procedures that helped bring their loss history down by 7%. She has helped all of her clients navigate national flood coverage from application to placement.
By homing in on the real pluses in a client’s portfolio, as one of her clients noted, she has been able to overcome even the most daunting challenges facing trusts today.
What is a Power Broker?
A Risk & Insurance Power Broker® is an individual who stands out among their peers for the exceptional client work they delivered over the past year. While brokers play many key roles in the insurance industry and risk profession, a Power Broker® award recognizes problem solving, customer service and industry knowledge.
Our goal is to broadly recognize and promote outstanding risk management and customer service among the brokerage community.
Who selects the winners?
Power Brokers are selected by risk managers based on the strength of the testimonials they provide to a team of 15 Risk & Insurance editors and writers.