Aon Broker Rachel Dawes Recognized as a 2023 Retail Power Broker

Topics: Retail

Rachel Dawes, Casualty Team Leader, Aon

Rachel Dawes
Casualty Team Leader
Aon, United Kingdom

When one of Rachel Dawes’ clients — a manufacturer classified as a chemical account because of its product line — was seeking renewal in July of 2022, there was fear that the renewal’s outcome would be less than optimal. Because of the manufacturer’s class, PFAS contamination and liability were top exposures and coverage concerns.

But Dawes delivered a sizable win for the manufacturer, which produces dozens of products sold at retail. It’s this success that has earned her a spot as a 2023 Power Broker.

Dawes collaborated with underwriters and was able to keep exclusions for PFAS and benzene (another demanding chemical) off the manufacturer’s policy coverage. This feat is neither typical nor easy to come by due to the weight of PFAS exposure.

To do this, Dawes not only advocated to remove this exclusion, but with her meticulous review of the policy language, she was able to “highlight the need to reword the PFAS exclusion which was implemented,” according to her application.

The rewording stemmed from Dawes’ evaluation of the policy, which originally contained language that could exclude any of the manufacturers’ products that contained PFAS or similar chemicals.

What makes Dawes such an asset in these difficult renewals is “her [ability to] speak to the complexities of claims and [her] good working relationship with underwriters,” according to the client.

He added, “I can see her as one of the up-and-coming specialists in our field.”

All 2023 Power Broker Winners

2023 Retail Power Broker Winners and Finalists

What is a Power Broker?

A Risk & Insurance Power Broker® is an individual who stands out among their peers for the exceptional client work they have delivered over the past year. While brokers play many key roles in the insurance industry and risk profession, a Power Broker® award recognizes problem solving, customer service and industry knowledge.

Our goal is to broadly recognize and promote outstanding risk management and customer service among the brokerage community.

Who selects the winners?

Power Brokers are selected by risk managers based on the strength of the testimonials they provide to a team of 15 Risk & Insurance editors and writers.

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