Aon Broker Payal Chahal Recognized as a 2019 Technology Power Broker
Payal Chahal, Vice President, Aon
Autonomous vehicles are intriguing, but placing insurance coverage for the companies that manufacture them is tricky.
Aon’s Payal Chahal was able to shepherd an autonomous vehicle startup through the whole process; no easy task.
For one, there is very little loss history for underwriters to go on. Chahal had numerous meetings with senior management at Travelers to drive home the point that autonomous vehicles are a safer alternative than vehicles driven by humans.
The risk manager for the startup praised Chahal for her responsiveness and her flexibility in negotiating each twist and turn in the underwriting process. As the startup continues to grow, Chahal is working to develop product liability coverage that will address both cyber security and more traditional product liability exposures.
The risk manager for another technology company praised Chahal for her ability to keep pace with her rapidly growing company: “We have been growing really fast and she has been able to keep up with our growth and recommending higher limits, so that has been helpful.”
This risk manager does not give praise easily, and on scales of one to 10, she just does not give out 10s. But the hardworking Chahal did earn a “9” in the area of customer service.
“For me, client service means having a thorough knowledge of the industry and being able to help customers make informed decisions,” Chahal wrote in her Power Broker® application.
A Risk & Insurance Power Broker® is an individual who stands out among their peers for the exceptional client work they delivered over the past year. While brokers play many key roles in the insurance industry and risk profession, a Power Broker® award recognizes problem solving, customer service and industry knowledge.
Our goal is to broadly recognize and promote outstanding risk management and customer service among the brokerage community.
Who selects the winners?
Power Brokers are selected by Risk Managers based on the strength of the testimonials they provide to a team of 15 Risk & Insurance editors and writers.